05 Dec 2016
Excellent design + product_ the plumbers need...
Excellent design + product_ the plumbers need replacing.
Mrs Sean Foster
ConservatoryOrangery
02 Dec 2016
From initial order I had not contact from 5 Star...
From initial order I had not contact from 5 Star for 3 weeks or more. I telephoned and asked when my installation was to take place, I was told they would call me back. I received a call to confirm the installation date, midweek not what I requested, I specifically requested a weekend fitting. I was told they did not like fitting at weekends in case spares were needed, why would you need spares on a new installation ?
Having said that the fitter was excellent his workmanship is very good and we are pleased with the finished product.
5 Star need to keep the customers informed of the progress of the orders.
Michael George
DoorsWindows
01 Dec 2016
Brian Harris
ConservatoryOrangery
01 Dec 2016
Impressed with pre fitting preparatory work with...
Impressed with pre fitting preparatory work with attention to detail. Completion work to a very high standard. N.B Still waiting for a quote re. further work.
John Wagstaff
DoorsWindows
30 Nov 2016
We are pleased with the conservatory/ orangery and...
We are pleased with the conservatory/ orangery and were extremely happy with the installation teams and the electrician. The builders were excellent.
The plumber however receives a poor review because of ineptitude.
Overall the company could improve communication.
Mrs C Sampson
ConservatoryOrangery
26 Nov 2016
Very pleased with overall service from start to...
Very pleased with overall service from start to finish. Fitters were very quick and efficient and did a good job. The only other comment I have is that I was expecting the van to show 5 Star Windows and Conservatories on the side, but it was plain. I think this is an area for improvement. Otherwise a happy customer!
Jonathan Reece-Mills
DoorsWindows
25 Nov 2016
Love our new door had a problem but it was fixed...
Love our new door had a problem but it was fixed with no hesitation and the service we received was excellent.amazing aftercare team
Karen yiend
DoorsWindows
21 Nov 2016
Mrs Rosemary Jones
DoorsWindows
18 Nov 2016
An excellent job done and workmen kept area tidy
An excellent job done and workmen kept area tidy.
Edward Frances Joseph Wilson
ConservatoryOrangery
16 Nov 2016
Jeff Wakefield
DoorsWindows
12 Nov 2016
Sales rep was very good , came up with good ideas...
Sales rep was very good , came up with good ideas that we had not thought about, the ground works and build were carried out on time to a very professional level.
The area was always left clean and tidy each day and the quality of the product is first class.
We would have no hesitation in recommending 5 Star as a first class installer
MICHAEL
ConservatoryOrangery
07 Nov 2016
Really great service and definitely '5...
Really great service and definitely '5 Star' service.