Product good but a number of issues on the way largely due to poor organisation which seems to revolve around the needs of your company rather than the needs of the customer. These issues have been registered already. Mark Platt is an asset for your company. 2 things still outstanding: Waiting for the correct hinges to be fitted to the front door Has the introduce a friend £50 payment been made to Debbie Holt?

We were very impressed with five star from their initial first visit right up to the finish of our conservatory. We were particularly impressed with all of our contact with Mark who checked everything was what we were expecting and took care of any issues straight away. The tradesmen they used were very friendly and completed the work to a very high standard. We were particularly impressed with Richard and Lee who completed the initial groundwork and brick laying and the electrician Sam, all of whom were extremely polite and hard working throughout their time with us. The plasterers also did a very good job and completed the job quickly. Every step of the way we were involved in the decision making and were fully informed of what would happen next. We are extremely pleased with our new room and cant wait to start using it.

Very pleased with our new conservatory and the se vice f on 5 Star. We do however wish the workmen had protected our quarry tile floor whilst they worked. It was open to the elements and was scuffed and scratched from the work debris and their work boots. We continue to try to polish out the marks.

Very good service

We've had all our windows, two doors, very good quality, service superb.

Overall an excellent experience

The new windows,3 of which were in the front make the bungalow look more upmarket. Some neighbours have already said how much nicer they look. Cleaning up after could have been better.

Excellent