19 Jul 2024
We are very satisfied with our new carport.
The salesmen was polite, punctual and listened carefully to what we wanted. The price seemed a lot but we accepted it.
The work began when we asked for it to begin. The team arrived with their kit on time.
Both fitters worked non-stop. Even the radio, for which they didn't ask permission, wasn't intrusive.
The work is excellent. They cleared up most of the mess and everything was left in working order.
Unfortunately, one of the doors needed some attention to facilitate opening and closing, but an engineer was here very quickly and made the necessary adjustments very quickly.
We are very satisfied with our new carport.
The work began when we asked for it to begin. The team arrived with their kit on time.
Both fitters worked non-stop. Even the radio, for which they didn't ask permission, wasn't intrusive.
The work is excellent. They cleared up most of the mess and everything was left in working order.
Unfortunately, one of the doors needed some attention to facilitate opening and closing, but an engineer was here very quickly and made the necessary adjustments very quickly.
We are very satisfied with our new carport.
Ken Blunt
Extension
19 Jul 2024
Brand new Conservatory
We recently had replacement conservatory installed by 5 Star. The original introduction survey was carried out by Ross who was professional didn't try to pressure and took time to allow us to make a decision to suit us. The price was very competitive and the quality of the product is excellent. The fitting team arrived on time and quickly and efficiently removed the old conservatory and had the new one up, secure and water tight before 5.00pm. Came back the following day on time and finished the job. They were polite, efficient and cleaned up and removed any rubbish as they went. Extremely pleased with the whole process and the service and support was definitely 5 star.
Mr & Mrs Perryman
Conservatory
19 Jul 2024
Competitive on price
It's in the name...5 Star did a great job on our little extension. We were originally going to have a conservatory, but decided to go for a proper brickwork build with a warm roof. What was great about 5Star was that, firstly, they were competitive on price, beating some other quotes we had, and they could also start the work quicker as they have a few teams of builders. All the work was carried out to a high standard, communication was very good from 5Star and everything was done when they said it would be. We are very happy with our new room!
Mirren Brewer
ConservatoryOrangery
16 Jul 2024
Replacement door
Thank you and your fitter for installing our replacement door efficiently and professionally with no fuss or bother
The fitter was extremely efficient professional and tidy
The fitter was extremely efficient professional and tidy
Mick Fletcher
Doors
08 Jul 2024
Installed five star
We are very happy with the results great product fitting first class thank you so much
Keith lewis
Doors
20 Jun 2024
Great service,Great team
Great service,Great team
Really pleased with my new doors and window, will definitely return to 5 star
To upgrade my other windows.
Really pleased with my new doors and window, will definitely return to 5 star
To upgrade my other windows.
Sandra Yardley
Windows
20 Jun 2024
We were pleased with the installation
We were pleased with the installation carried out by Simon and Colin who were very helpful. The only improvement would have been a listing of the work to be carried out before commencement.
David Hill
DoorsWindows
20 Jun 2024
Yes, Five Stars!
Well-named company! A five-star experience from start to finish, even though this was, for them, a comparatively small job - the replacement of a front door:
1. salesman Ran, who was polite, patient, informative and attentive (unlike his opposite number at another similarly local supplier) - and gave me the 'bottom-line' price directly without the usual interminable double-glazing rubbish of "this is the top-line price; I'll see what discounts several phone calls can achieve".
2. the installation engineer Lewis, who was also polite and informative, and thorough and tidy in his work.
3. Installation Manager Adam who attended to answer a couple of queries and effect some very minor adjustments and communicated with me as a human being, not 'just another customer'.
Communication with the company in all regards has been totally adequate without any hint of being pushy.
Yes, Five Stars!
1. salesman Ran, who was polite, patient, informative and attentive (unlike his opposite number at another similarly local supplier) - and gave me the 'bottom-line' price directly without the usual interminable double-glazing rubbish of "this is the top-line price; I'll see what discounts several phone calls can achieve".
2. the installation engineer Lewis, who was also polite and informative, and thorough and tidy in his work.
3. Installation Manager Adam who attended to answer a couple of queries and effect some very minor adjustments and communicated with me as a human being, not 'just another customer'.
Communication with the company in all regards has been totally adequate without any hint of being pushy.
Yes, Five Stars!
Martin Wilson
Doors
20 Jun 2024
Highly recommend
Easy to arrange the initial visit, very friendly, kept in touch all the time regarding times, on time arrival and amazing finish, highly recommend
Tony Andrews
Doors
20 Jun 2024
5 Star by name gives 5 star experience
5 Star by name gives 5 star experience
The fitter was punctual, pleasant and efficient. He was able to refit the architrave on the inside of the door which has made a great difference to the aesthetic of the hallway.. hugely impressive! His experience was evident and hoovered up at each stage so that dust and mess was kept to minimum.
The fitter was punctual, pleasant and efficient. He was able to refit the architrave on the inside of the door which has made a great difference to the aesthetic of the hallway.. hugely impressive! His experience was evident and hoovered up at each stage so that dust and mess was kept to minimum.
Ali Foster
Doors
20 Jun 2024
Great from start to finish
Great from start to finish, Graham and Anthony who fitted the windows were amazing.
Can’t wait for our extension to be built so that we can get 5 Star back again!!🤗
Can’t wait for our extension to be built so that we can get 5 Star back again!!🤗
Jayne Fisher
Windows
20 Jun 2024
All the work was carried out quickly and efficiently by very friendly workmen.
All the work was carried out quickly and efficiently by very friendly workmen.
The only problem we had was with the finance options which were initially Ok but later became unworkable for some unknown reason.
The only problem we had was with the finance options which were initially Ok but later became unworkable for some unknown reason.