Installers did an excellent job. ???????????? I would use and recommend 5star again

follow up to complaint v.poor - engineer did not call as promised and had to chase. Voicemail messages never returned.

A very poor initial installation was rectified as soon as possible.

Communication between us and yourselves excellent. Sometimes between yourselves not so good. However/ Kayleigh came to the rescue. She is absolutely WONDERFUL!

Looks Wonderful!

Friendly and helpful service and workmen.

Very happy with Five Star, having obtained quotes from the two major national competitors we preferred to stay with a local firm who provided very competitive quotes for comparable quality.

Communication awful. I made calls promised return calls, waiting at home no return calls. At the start I was told that the Conservatory was told the conservatory was to be taken down. Bad advisors.

Very pleased with our new door, communication with ourselves regarding fitting date was not the best as luckily a family member works for the company and was carrying out the work for us otherwise we wouldn’t have known that they had changed the fitting date to the following day than has been discussed. Good quality product and excellent fitting service

Existing conservatory was being replaced. Either measurements of existing base were done wrong by architect, or it was manufactured to wrong size, as fitters had to do some modifications in order for it to fit together. One side of conservatory also not made to original design, although we have accepted it as doesn't spoil the look. Fitters arrived but missing several parts/fittings, making an expected 3 days into 5 days with the revisits with correct parts. Suspect some of this was poor communication back at head office, together with not all the required parts put in the packs for fitters to bring. Fitters themselves did a sterling job in recovering the situation, so that we are happy with the final product on the whole, albeit with a couple of fittings that cheapen the look of what should be a quality product for the price. Unfortunately therefore cannot give the best review I would have liked to do.