5 Star have just finished our build (November 2021) and we are delighted with the Conservatory. Feel its right to mention that the 5 Star tradesman were very easy to work alongside and delivered quality excellence. Although our holidays clashed with the final fitting schedule we were all able to set a timed plan that was executed perfectly. The sales process was trouble free and the fact that different design options could be superimposed on to our TV screen was massively useful in establishing the favoured design v cost options.

The services was excellent and the windows and doors are even better. The staff that installed them were very professional and friendly. Would highly recommend 5 star windows 

From the initial quote to the final installation, communication was very good. During the quote we were given lots of options and everything was explained well. The door looked exactly as we had imagined, if not better. A very well built, good looking back door. The fitter was pleasant and tidy. Only downside was that there was a piece missing from the hinge and the fitter did not spot this, but this was sent out in the post quickly and easily fitted by myself. Would definitely use again.

This is the second time I have used 5 Star Windows and in the intervening 12 years the same standards of quality, service and aftercare are clearly still in place.
The replacing of two exterior wooden doors on my garage and office extension and one rotten wooden window in the garage with new 5 Star products went smoothly and I'm delighted with the result.
The installation of the cladding on the roof of the garage and office provided more challenges but I was thoroughly involved in the discussions of how to proceed and the installation team were careful to ensure I would be happy with the end result. They were polite to my elderly neighbour when they needed to be on his property and cleaned up every scrap of rubbish.
I have deducted one star only becuase the cladding installation was tricky, combining a single brick garage wall with a double brick office extension and a stepped roofline, and I feel more communication between the site surveyor, myself and the installation team would have been better before work commenced.
This does not detract from the end result though and I am delighted with the finish and security I now have for my outbuildings.

Installation service excellent and we have had previously a conservatory, windows and now guttering and drainage installed by 5-star so pleased with the work carried out.
 Only slight issue on this one we did not know when the fitters were coming to erect scaffolding and to carry out the work. In fairness this was not essential as everything was outside so work could progress but would have been helpful.

Recently 5 Star windows supplied and fitted three exterior doors at a reasonable cost. All three doors were fitted in one day to a high standard by a fitter and his assistant. Everything about the process was explained to me and when the fitters departed they left everywhere clean and tidy. The doors are of excellent quality and are fitted with top of the range locks.

I am very pleased with the results and recommend 5 Star Windows to anyone.

We needed a new back door after ours was in a poor state, we tried 5 star windows since a showroom was nearby and the service was friendly and quick. The door was installed quickly and to a high standard and we are very happy with the result. I know who to see when we need any other work done from now on.

We were very pleased with this installation from start to finish. The salesman took a lot of trouble to discuss the various options with us and prepared computer diagrams which were very helpful. The time between ordering and installation was as agreed at the time of ordering and the installation was clean and efficient. We are delighted with the result.

We cannot thank 5 Star enough for their service, advice, products and installation, which are superb. We had a new side door and window installed to our garage. With our garage being a composite concrete construction a number of companies said they couldn't help us but 5 Star came out, looked at the works required and produced a plan to make it work. All the checks they carried out were fantastic and we cannot fault the guy who came to install the products. He was so professional and happy to talk through with us what he was doing etc.
Thank you so much 5 Star for a very robust product which makes our garage so much more secure and for achieving what others couldn't. Would highly recommend and will certainly return should I require any more doors and windows.

The measure of a Company is tied to how it deals with issues and there were many issues during the project to replace our doors, windows, guttering and cladding, all of which the 5star team did their best to overcome. Admittedly, many of the problems were caused by supply chain issues , staffing shortages and the COVID environment. 5-star were impacted by these issues which led to too many delays and obvious communication issues/processes  internally.
That said, we are very happy with the end result and it was worth the angst. 
Sometimes difficult to get to the right person .
Overall, I am satisfied and would recommend 5-star against the ‘here today, gone tomorrow’ firms.

To have our patio doors replaced from some rickety old and broken aluminium sliding doors to a modern smooth opening set of bi-folds was ensured to be  worlds different in anyones eyes, but the efficacy and detail of 5 Star’s team has given our lounge, if not our house, a much need update. Every step from concept to completion was well communicated and explained fully. We love our new doors! Thank you.

This was a replacement roof on an existing conservatory, replacing polycarbonate with glass. As with this type of project things are likely to be more difficult than starting fresh. The original glass panels were not quite correct but there was no hesitation in replacing them and adjusting the roof pattern to suit our requirements. This was done at a time when getting glass was difficult due to the pandemic so we are very grateful to 5 Star for sorting this out for us. Fitters and service were efficient and friendly.