Competitive quotation received. Quality windows installed quickly, and window repairs carried out professionally with no issues Will definitely use 5 Star again in the future

Showroom staff very attentive and practical. Salesmen and surveyor were informative and helpful.
Fitters arrived on time and were very efficient and cleared everything up after work was finished.
The product itself was exactly as we expected so we were very happy with the result.

Great work, very happy

This was one replacement lounge window in a maisonette. It was no problem for the installation team to bring new window parts up the stairs, to the first floor of the building. It took just two hours to remove the old window and replace it. All rubbish, including the old window, was taken away easily. The work was done from the inside of the building. I am very pleased with the attractive new window, which was to my chosen design. I have no hesitation in recommending 5 Star Windows to anyone considering window replacement.

Office administration was excellent dealing with all our queries straight away leaving us feeling confident about the installation. All the
workmen involved in the
construction build were friendly & professional. I cannot praise them enough. If I had to find a problem it was at the beginning where no-one except ourselves noticed that we didn't have drainage from the guttering. Although it was easily rectified there did seem to be a lack of communication between those involved. On the whole, the completed build is bright & spacious. All the debris was cleared away & everywhere was left clean & tidy.

We are very pleased with our new conservatory and sliding patio door. Throughout the process from design to construction all of the staff have been helpful, polite and kept us fully informed. Start and completion dates were achieved. Workers were tidy and caused little disruption.
Based on our experience we would not hesitate in recommending 5 Star Windows & Conservatories

From the moment we visited their showroom in Worcester to the delivery of the guarantee after our new door had been fitted, it was a pleasure dealing with 5-Star Windows and Conservatories.

The sales/ admin staff were all helpful, friendly and efficient, as was the fitter, who did a thoroughly professional job.

I have no hesitation in recommended 5-Star to others.

Have used 5 Star for over 10 years now, in our current property and previous property. Great quality windows and doors, excellent fitting engineers and communication from the company from start to finish. Would highly recommend 5 Star!

Excellent service from enquiry to installation. Staff very professional and polite. Can thoroughly recommend.

Very happy with conservatory, designed well and looks better than I imagined.  All staff polite whether face to face or telephone.  Snagging list dealt with very quickly and efficiently.
Our only issue would be the length of time from quote to completion - 26 weeks. 
Also would have been beneficial if initial consultation had mentioned that 5 star can supply integrated blinds. Now having problems getting blinds to fit  neatly that will compliment and fit into the overall internal design. Could  prove to be a very costly oversight. 
Overall very satisfied with end result. 

The company were reliable and professional, giving me the date I needed to install my doors which meant they had to be done quicker-thank  you for this! The installers were quick and tidy and provided a quality finish. Decently priced also. 

Our experience with 5-Star was mixed. The product is now installed and has made an attractive bright garden room extension that flows seamlessly from our lounge. We are delighted with the space it has created and would recommend the product. Unfortunately, however, the installation process was far from smooth and has taken 10months since we signed the contract. The process was quite stressful for us Several times the company had failed to order components putting us several weeks behind schedule. They also underquoted at the start which caused concern. The administration. team were generally quite obliging and worked to get the issues sorted out in the end. The company was very fair at acknowledging where jobs on site had not been completed to the standard promised and ensured that their installers returned to correct before the job was considered complete. We felt supported by this and all of the workmen that came to site were extremely pleasant and did a good job. Overall, although a stressful ride at times we are very happy with the room now that it is ours to use.