Couldn’t be happier with our experience - from the initial consultation to the installation itself the whole process of our new door has been really positive. Everyone we dealt with at 5 Star was friendly and knowledgeable, and they even completed the work on a faster time frame than expected. Really highly recommended!

The foundation builders arrived on time. Adrian and his lads were superb. They worked so hard on clay soil.The access to my home is not good. It’s a communal car park…not once did they complain about the distance to the skip. It was an absolute pleasure having them here.
The installers were equally brilliant. Thank you Stuart and Mark. Again, no complaints from them about the access. Both teams didn’t make any mess. The quality of the roof and frames are the highest quality I have ever seen. I would not have any reservations about recommending 5 Star. The conservatory has changed my life for the better. Thank you.

I really wanted my window in our new extension to be divided for only 3 sections. None of the other companies who I spoke could do this and each of them been saing impossible -we only can have window in 6 sections.
When Mr. Mole arrived I told him what I'm looking for and what is my experience with other companies. He was very determinated to help us. After few calls and consulations he found solutions with window opening inside :) ! This information was like the best early Christmas present 😉
When team arrived for instalation they been on time, very nice and polite. They did FANTASTIC job inside and outside - clean and very professional finish 👌. Window look amazing and I'm very pleased with quality of the item, knowledge and help from sales person, good communication with company and professionalism of instalation team.
BIG THANK YOU for everything.
Joanna

We had an excellent service from start to finish.  no pressure salesman and excellent friendly fitters who were clean and tidy in their work. Would recommend this company.

Excellent company to deal with from original phone call to representative coming to my home
Constant updates from office
To efficient work men upon installation
Highly recommended

Thus far, I have had a fully glazed patio door and a fully glazed side door installed. As our house is a Georgian cottage, we wanted to maintain the period Georgian features as much as possible. 5 Star Windows & Conservatories were the only company that would provide proper Georgian astrugal bars to both doors as opposed to the horrid fake looking strips that most companies install inside the glazing. The doors are extremely solid and heavy and the gold feature handles and hinges are a cut above and didn't cost any extra. I am extremely happy 5 Star. Their team is extremely professional, friendly and not pushy like other sales companies. We have an entire house full of windows to replace and will definitely be purchasing from 5 Star again.

Ordered a new door from 5 star windows, great service from start to finish, kept up to date and very knowledgeable. Managed to see my door before it was fitted as it was in there showroom in Kidderminster!

Thanks 5 star I will be recommending you to friends and family.

I phoned up 5 star windows with an enquiry about replacing my front door. Within a week a salesman came and gave me a quote. The surveyor came and talk the measurements and within a month l had a new front door.
They came when they said they would and did a first class job. Would definitely recommend them again myself.
There was a slight problem with the door lock but they rectified that very quickly. Thank you.
They certainly live up to there name.

We were very pleased with the quality of all work completed on our replacement glass conservatory roof. We were disappointed to find at the end of the project that the interior pelmet was not painted leaning the project for us to finish. I had expected a painted product as shown on all the pictures/models. Every other aspect of the project was completed to a high standard and the trades people were all very professional.
We did go back to our salesman about the painting and were told we missed this in the original contract. I’m still not clear on reviewing this where, so for anyone using read the details of te contract more carefully than we did!

After the excellent installation of our conservatory and back windows, there was no hesitation when we needed to have the front of the house windows replaced (another excellent installation).  The installers also left everything very clean and tidy. You are looked after just as well in after sales as when you are looking to purchase as well, we would highly recommend this Company.  Excellent all round - Five Stars!

Don’t waste your time or money with this company.
Their original promise of 4-6 weeks fitted windows and doors became 3 months of chasing the company at the end of which they demanded a 20% increase on the original contract without any changes to the specifications.
Please also read their terms and conditions clause 3, which basically says, they can cancel your contract without any liability to them.
My personal experience is that company is a real double glazing outfit!! That you should avoid.

Friendly and professional team, from the quotation to the surveyor and the fitter. Great communication from the office throughout. Really pleased with our smart new door, thank you.