5 Star Windows are a professional and competent design and install company and the finished product is excellent, well built and accurately reflects the design. The internal communication between departments can be quite inconsistent and I did have to do a lot of the project management myself in order to keep the project moving. The build team were excellent and the build quality was exceptionally high. The fitting team who constructed the orangery were similarly skilled and very quick. The company is let down a little by the quality of the finishing trades to the extent that I needed to have some of the plastering work redone. However that said, I am very pleased with the finished job and would recommend 5 Star to anyone considering having an orangery built. We use the orangery more than any other part of the house now and it performs exactly as sold in that it is warm and comfortable even if the weather outside is extremely cold.

From the initial dropping into the show room to the fitting it all went well. The fitter was lovely, very polite and did a super job.

Good sales and product. Could be better linkage between trades and some of the finishing bits could have been better if not rushed (were sorted).

I can highly recommend 5 star windows and conservatories. I initially went into the showroom at the end of Nov. 2014 and can't believe that my new French doors were fitted less than a month later. I had been given 16th Dec. as a fitting date but was pleasantly surprised when there was a cancellation in their work schedule, meaning I could have mine fitted earlier. All of the staff I dealt with were extremely helpful and pleasant. The fitters were punctual and cleared away so well, you could hardly tell they had been. I would certainly use this company again.

Installation carried out in an efficient and professional manner

For fittings and service always to meet their needs not the customer. Forever calling the office to ensure workman would turn up and get it right first time. Office staff not always professional didnt feel I could rely on after service sales.

Overall very pleased.