5 star definitely live up to their name. They have been amazing from start to finish. First came across them about 5 years ago when my parents used them for their extension and new front door. 5 years later myself and my partner decided we needed new windows and doors on our 2nd home in order to make it ready into a proper family home for our 3 month old boy.

Everyone at the Kidderminster branch has been very helpful and supportive. The whole process was very simple where a lovely guy Ash came out to give us a quote and go through everything with us. It’s a little different having to choose everything yourself when your first home was a new build and already done for you!

Next a surveyor called Dean came and was brilliant and also the admin team behind the scenes especially Melissa who has been there to help with all the questions.

Finally the installation team Dave and Luke were amazing and made the 2 days so smooth sailing especially with having the little one and a dog.

Thankyou again to everyone at 5 star, will definitely recommend you to all friends and family just like my parents did with us.

Purchased a new back door. Whole process was excellent. The old back door was removed and the new one fitted in less than 2 hours. Very impressive. Fitter was really good and very respectful. Cleared up after himself.

Excellent service from start to finish.

Professional service with efficient and effective staff.
Although there was some snagging to be addressed after the fitting of our 5 windows a site surveyor came out to review the work done and ensure that everything was resolved with one further visit, which it was.

Excellent product and service - we have used 5 star windows on numerous occasions from conservatory , doors and windows would recommend all day long

A great service from start to finish, the salesman was open and honest showing us the full range of windows, he did not push items we did not want and offered us alternatives that were a good price. The surveyor was professional and double checked everything, noting a couple of additional items we required having done. The fitters were on time and worked hard keeping disruption to a minimum. The aftersales are dealing with a cracked unit and have supplied a date for fitting. I'm very impressed with the company.

I used the flexi fit service and I cannot fault the service I received. The door is perfect and was fitted in a timely and professional manner

I liked the fact the salesperson was not pushy at all, so decided to go with 5 star windows after reading the good reviews. The communication was great from start to finish. I had 9 windows and a lintel put in. The two chaps H and Dan were great at what they did, and worked well as a team. They turned up early and did a great job, could not fault them and their work with 30 years of experience behind them. I would recommend 5 star windows for a stress free window installation

The fact that over the past few years we have used 5 Star products on three separate occasions speaks for itself. We are delighted with our new front door - visitors often comment on how good it looks . Replacing our poly-carbonate conservatory roof with glass has transformed the space into something we can use all year round - and we can now hear ourselves think when it is raining! Our new picture window was an excellent choice. The company representatives have always been helpful in advising over making the most appropriate choices. The installers are polite and professional, and have always arrived promptly at the agreed date and timer. The after-sales service is excellent.

We’ve had several UPVC windows fitted, in different properties over the years. None have reached the standard of quality of the product and professionalism of all the people that we came in contact with during and before the installation.

We had a new front door fitted. We received excellent service from our initial visit to find our style and colours to the completed installation. Very pleased with the door and the service we got. Definitely recommended.

Good products and happy with pricing and the service provided.