Excellent firm

As always excellent in every way.

Great job

Very happy with service.

We asked for the whole house to be refitted with windows and on the day of installation we were told by the fitters that there was a window missing . So the sales man had missed it and the surveyor missed it. We were told the price for an extra window which were were quite angry about as we had agreed to have it done on the original quote. We decided to go ahead with it never the less. When the surveyor came to measure up at first he told me about a call he had had that day saying he had missed a window so I was suspicious that it happened regularly to get some extra money out of customers. They also tried to fob us off with two windows that had the sill width not within the specification. We were told the fit would take two days and it was dragged out to a week with the fitters turning up at ten and leaving at three. Saying all that we are pleased with the final finish of the job.

Hi - been back many times and every time the impression is the same: * great salesman - same man each time, lovely man * great product *pretty good tradesman on the day - lots of them , get through the job and generally pretty tidy * one 'wow' factor would be for one of the lads to ask to borrow the hoover and hoover up once the dust sheets are lifted (the dust sheets are not always the cleanest) - there is some downtime for the lads so this would not extend the day * one let down element was some damage to a bay window - only disappointing because it was avoidable - the bay window needed more than a dust sheet on to protect it for the guys' boots *paperwork after the event a bit of a mess - one sheet had been photocopied so many times it was unreadable - asked for a copy and got a second unreadable - not asking again. Please - someone - take the time out to re-type your Product Care Guide

We are very pleased with our new conservatory and we believe that no other company could have done a better job. well done

We are very pleased with the windows and doors fitted and look forward to gradually replacing the rest of the windows in the bungalow.