07 Sep 2015
All the staff at Visual are very professional,...
All the staff at Visual are very professional, very informative with every step on building our orangery. The builders/installers were very punctual and friendly. 1st class service from everyone. We will definitely recommend Visual to all our friends and family.
Vicky BroadleyreviewedVisual Conservatories, Windows & Doorsfor
ConservatoryOrangery
07 Sep 2015
Pete and Alison LiveseyreviewedClearview Home Improvementsfor
ConservatoryOrangery
07 Sep 2015
Absolutely love my porch and would highly...
Absolutely love my porch and would highly recommend Clearview.
Donna ThewusreviewedClearview Home Improvementsfor
DoorsWindows
05 Sep 2015
We had triple glazed windows fit throughout the...
We had triple glazed windows fit throughout the house and a new conservatory roof fit. From beginning to end the service we felt we received was terrible. We were told the work would take 2 to 3 days but we ended up taking another 6 days off work to have all the problems rectified. We had 16 points and all but one were agreed and rectified eventually. A full breakdown of our journey has been submitted to visual and can be forwarded to youselves if you are interested. Unfortunately a few weeks later after completion of the works,which spanned over almost 2 mths, one pane of glass formed a film and air bubbles within the panes of glass which has now been changed. Sadly i would not recommend visual to anyone not even my worst enemy infact we were so disappointed we felt justified in not paying our invoice in full. We were originally going to order composite doors but after the appalling service we received we took our custom elsewhere which we were very pleased with. I hope you take the trouble to discuss this matter with Steve who we felt was totally unprofessional, we did not have a problem with Phil, and he will be able to provide a copy of our List of Problems as there is too much to explain in this review. We dealt with the birstall branch initially but for the defected piece og glass we were told to go through head office and the customer service there was just as bad from being told i was ringing too early 9.15am and that the computer was not switched on, being told they would ring back, which was a general problem throughout the fit, to then telling me the system was down and could not advise when the glass would be available to then just saying they were coming on a particular day without any prior arrangement and i only found that out when i rang them otherwise they would have been coming out to an empty house. The lack of professionalism, lack of customer service, lack of attention to detail and lack of communication is unexcusable for such a large organisation. Thank you for the opportunity to write this review which has barely scratched the surface as to the amount of stress and disappointment we went through
denise audsleyreviewedVisual Conservatories, Windows & Doorsfor
DoorsWindows
04 Sep 2015
Mrs Eunice BastonreviewedWest Yorkshire Windowsfor
DoorsWindows
04 Sep 2015
I just love my new front door it is so smart and...
I just love my new front door it is so smart and different, very eye catching.
Carol Ann Fisherreviewed5 Star Windows & Conservatoriesfor
DoorsWindows
04 Sep 2015
Really very pleased with the final product, the...
Really very pleased with the final product, the service from Orion and construction teams.
Brian RichardsonreviewedOrion Windowsfor
ConservatoryOrangery
04 Sep 2015
David ShawreviewedOrion Windowsfor
DoorsWindows
04 Sep 2015
Martina DobbinreviewedHazlemere Windowsfor
DoorsWindows
04 Sep 2015
Very good customer relations, cant fault them
Very good customer relations, cant fault them.
Mrs S SainireviewedAmber Home Improvementsfor
ConservatoryOrangery
04 Sep 2015
I am really happy with all aspects from start to...
I am really happy with all aspects from start to finish, I have already made a second order with Amber Home Improvements.
Mrs Soo GracereviewedAmber Home Improvementsfor
DoorsWindows
04 Sep 2015