Generally speaking, the process from the initial salesman visit to the installation of the windows was good. The only problem that occured during the process was the fact that the salesman missed the cost of scaffolding from his initial quote (he had already noted that it would be required). This meant that following the site visit by the surveyor we were told that the price we had initially agreed was no longer valid and a significant additional cost would need to be added. Regarding the installation itself, the staff turned up early and began work straight away. I had been told that the job would take 2 days but they remained on site until the full job had been completed (meaning they completed approximately an 11hr shift). They must be commended for their work ethic. Aside from the issue mentioned above, the company were good to deal with and dealt with any questions/queries as required.

13 windows replaced and front of house lower section Facia / guttering etc. Whole process went well from start to finish. The only unfortunate incident was slight damage to a Bureau located well away from the windows. Must have been damaged by carrying in or out of the room the window frame. (Majority of the work was done from inside). We did report this to Damian at 5 Star Kidderminster who offered us a token £50 recompense, which we have not claimed yet. All staff were friendly and approachable. Fitters were on time and efficient.

Very pleased with both door and installation.

Excellent Product + Installation Friendly Professional Fitters

I was impressed with the team's work-rate, and the way they tidied up after themselves. I would definitely recommend Orion.

Very good service. From start to finish, superb work, helpful workmen and admin staff. Great workmanship. Clear timetable and accurate. Professional finish.

VG Replacement- look alike- of 113 years old cottage windows