An excellent product from a very professional company. Good work team Permaframe!!

Excellent fast and tidy installation.

Very pleased with our new door, communication with ourselves regarding fitting date was not the best as luckily a family member works for the company and was carrying out the work for us otherwise we wouldn’t have known that they had changed the fitting date to the following day than has been discussed. Good quality product and excellent fitting service

Existing conservatory was being replaced. Either measurements of existing base were done wrong by architect, or it was manufactured to wrong size, as fitters had to do some modifications in order for it to fit together. One side of conservatory also not made to original design, although we have accepted it as doesn't spoil the look. Fitters arrived but missing several parts/fittings, making an expected 3 days into 5 days with the revisits with correct parts. Suspect some of this was poor communication back at head office, together with not all the required parts put in the packs for fitters to bring. Fitters themselves did a sterling job in recovering the situation, so that we are happy with the final product on the whole, albeit with a couple of fittings that cheapen the look of what should be a quality product for the price. Unfortunately therefore cannot give the best review I would have liked to do.

Some organisation seemed a bit chaotic. The installation date was changed without me being asked. I got a text receipt for large final payment but to date no written receipt. I had to chase up insurance guarantee.

What can I say! 8 months late completing installation. Category of errors too long to list here and I don't have the energy. Thank goodness Darren got involved in the end and we eventualy completed the project. I expected far far better. Dissapointed. I can only hope lessons have been learnt and changes implemented to prevent such poor service to other customers.

Had a brand new build conservatory and from the moment a spade was put into the ground to the final bit of sealing the building team and window fitters were superb, highly rated. Cheers all at TWC.

The communication and organization from the staff which are office based is appalling with the exception of Julie at 5 star who on every occasion saved the day. The builders,fitters,glaziers,plasterers and electricians are what give 5 Star a super reputation the superb quality and workmanship from the guy's who did our conservatory was excellent and can't be faulted.

Right from the very first meeting with sales staff, to the final inspection, we were very happy with every aspect of the work done.There was always someone there to answer questions and help us decided what we needed. Very good advice on which windows & doors would work for us. When it came to the conservatory, the builders were very tidy & friendly. We had a number of visits from Kevin Loader, the installations manager, he made us feel confident that we'd made the right choice with Permaframe, he answered all questions professionally and with confidence that made you believe in the product and the company. I would recommend Permaframe to friends and family.