28 Sep 2020
A difficult one to organise due to covid...
A difficult one to organise due to covid restrictions and delays in production out with Mitchell’s control but I felt the team dealt with the issue as best they could and understood our concerns when they arose. Flexible and helpful. As returning
Customers we remain pleased with the service.
Claire McPheereviewedMitchell Glassfor
DoorsWindows
27 Sep 2020
Amazing from start to finish. Can not recommend...
Amazing from start to finish. Can not recommend bon accord enough. Sales team are fab and after sales are fantastic. The workmen are friendly. Would not go anywhere else!
Kelly StewartreviewedBon Accord Glassfor
DoorsWindows
25 Sep 2020
Liz Parkesreviewed5 Star Windows & Conservatoriesfor
DoorsWindows
24 Sep 2020
Overall good quality products and service
Overall good quality products and service.
Ian Tidmarshreviewed5 Star Windows & Conservatoriesfor
DoorsWindows
24 Sep 2020
Excellent service. Well programmed throughout....
Excellent service. Well programmed throughout. Designed to my requirements.
Jane Cahillreviewed5 Star Windows & Conservatoriesfor
ConservatoryOrangery
24 Sep 2020
Very smooth process, always prompt replies to any...
Very smooth process, always prompt replies to any questions. Delighted with our new windows are door. Thank you.
Mary TraynorreviewedMitchell Glassfor
DoorsWindows
24 Sep 2020
I only required one window to be replaced, from...
I only required one window to be replaced, from start to finish I was dealt with very professionally, everything was explained very clearly as to what to expect at every stage. The two lads who installed the window done an excellent job and every thing was cleared up inside and outside and no cleaning was required by me. They explained how the window operated and showed me the work that the builder would be round to carry out. The builder came in and completed the work leaving every thing once again clean and tidy, payment method was simple and received my guarantee and care package within a day of making the payment.
At every stage I was very pleased with the service I received, if I need to replace my other windows or doors at a latter date would have no hesitation in using Bon Accord Glass again and certainly will recommend them to other people.
Marshall TrotterreviewedBon Accord Glassfor
DoorsWindows
24 Sep 2020
We had bifold doors installed in our dining room....
We had bifold doors installed in our dining room. From start to finish the Bon Accord Glass team (sales, planning, engineering, installation and follow up) were very pleasant, professional, supportive, reactive and very hard working. On the day of installation the temperatures were around 22deg. The guys worked nonstop throughout the installation, from first thing in the morning until completion early evening. The professionalism and quality of workmanship was second to none. Also the quality of the product is outstanding. There were only 2 minor snagging issues which were both assessed by a personal visit by the manager. They were fixed in a very short timeframe with no fuss whatsoever. Again an example of Bon Accord Glass professionalism. Absolutely value for money, we couldn’t be more pleased with the overall experience and quality of the end product, ( 5 Star).
Mike BrandiereviewedBon Accord Glassfor
DoorsWindows
23 Sep 2020
My husband and I have been more than pleased with...
My husband and I have been more than pleased with the attention and workmanship we received from staff at 5Star from showroom staff, sales advisor, workmen and office staff. All staff gave us the most consideration especially under the current COVID 19 restrictions! We aappreciated all they did!
Brian Williamsreviewed5 Star Windows & Conservatoriesfor
DoorsWindows
22 Sep 2020
Professional workmanship...
Worth while waiting for through the lockdown, Paul and Wayne from Ecofit did a great job fitting my doors and windows, professional workmanship with added attention to detail, Very Pleased with the Finnish, Many Thanks.
T PurveyreviewedEcofit Windows & Doorsfor
DoorsWindows
22 Sep 2020
Altogether a great experience getting a new front...
Altogether a great experience getting a new front door and patio doors from Mitchell's Glass. The communication and organisation was excellent. The fitters were very friendly, considerate, on time and detailed in their work. A slight improvement was needed and was dealt with very quickly. Even though we all had to wait due to covid, once it was possible again, everything was reorganised and carried on as before. Really pleased with the work. Thank you.
Jennifer RedfernreviewedMitchell Glassfor
DoorsWindows
21 Sep 2020
Excellent Customer Service - Aftermarket
Two gents from Pennine visited my home today to repair a leaking roof in the Conservatory.
The appear to have done a very thorough and comprehensive job and touch wood the problem will have been solved. They worked very efficiently and professionally and were very courteous and respectful. 10/10 for customer service Pennine.
The appear to have done a very thorough and comprehensive job and touch wood the problem will have been solved. They worked very efficiently and professionally and were very courteous and respectful. 10/10 for customer service Pennine.
