My husband & I would highly recommend Permaframe for new windows - doors & porches - their frames & glass are of a very high quality - their staff from the first moment we went in to the showroom were highly efficient & friendly - from the salesman who answered all our questions & fully explained the products he was selling - he also demonstrated the efficiency of the windows by coming to our home & bringing in with him a window frame so we could see the substantial locking mechanism's - the surveyor who came & measured all doors windows & porch to an exact size to insure all would fit snuggly - the fitter who was absolutely outstanding - very clean & tidy - highly efficient - very friendly & well organised - he fully explained all aspects of locking & venting both windows & doors -
We are extremely pleased with the finished results & feel that we have a top product fitted by a top fitter at a competitive price

I cannot rate Permaframe enough. From the off they were extremely professional, very prompt with correspondence, and customer service second-to-none.

They aren't the cheapest, they even said that themselves, but the quality of their windows and doors is more than enough to justify spending that little bit more.

Absolutely 10/10 here.

Had windows, doors and gutters. Had a small issue with the back door sticking, but it was sorted straight away. Would Recommend.

My wife and I recently requested a quote from Permaframe for the installation of an Orangery. We went straight to Permaframe as we had all our windows installed by them a few years ago. We dealt with Ian Holloway which I must say was a refreshing experience, Ian was very knowledgeable and professional and at no time did we feel that we were under any pressure. Ian did several quotes to our exact specifications including detailed drawings. Unfortunately we were not able to move forward with our plans straight away, but will definitely revisit Permaframe when in a better position.

The sales staff are friendly, not pushy. The installers, very professional and courteous. I know lots of people that have used Permaframe and are very happy.

I've recently had all my windows and a door replaced by Permaframe. Steve and Troy were lovely, helpful and I felt comfortable with them being in my home when I wasn't there. Whilst the time from booking to installation took slightly longer than first anticipated, this was communicated to me efficiently, and it was easy to get in touch with someone if needed, responses were always prompt. Super happy customer with the fanciest windows on the street. Thanks!

Everything about our experience with the Permaframe shop in Frome was easy and enjoyable. The show room really allows you to get a feel for the products and the sales team were knowledgeable and not at all pushy. The quotation was very quick and easy to adjust once we knew the ball park figure. The measuring appointment was carried out on time and professionally. The fitting of the windows was superb. I went to work each morning and each evening I came home to perfectly fitted windows and a pristinely clean house. On the day the fitters finished you would honestly not know that they had been there... except, of course, for the lovely new windows! We have had the windows for a year now. There have been absolutely no issues. Everything works perfectly. We used to hate the exterior view of our house but the new windows have really improved the appearance of the house and the way we feel about it. Being stuck in lockdown for months at a time would have driven me mad if I had been looking at our old windows but the new windows make me smile every time I sit in the garden and look back at the house. Even better than all of that, is the difference the new Permaframe windows have made to the warmth of our house. There are no drafts and even in the winter we barely turn on the heating because the windows are so efficient. I cannot recommend Permaframe highly enough.

Efficient throughout and we are very pleased with it.

Fantastic service. Quick efficient and friendly.

Whilst there were one or two issues that were outside Richards control we consider the product to be excellent. Everyone involved on the build and installation were polite throughout and we never heard inappropriate language. We wouldn't hesitate to recommend Permaframe to others. In our view the product is far superior to others we looked at before choosing Permaframe

Permaframe were not the sole company to quote for our conservatory but they were the only company who actually listened to our requirements hence getting the contract. Apart from arriving a bit later in the mornings than stated, all the work was done in a timely and professional manner and the workmen were friendly, efficient and helpful. We are delighted with the result and would have no hesitation in recommending Permaframe.