21 Aug 2014
Dis organised communication with head office,...
Dis organised communication with head office, tradesmen and customer. Very disappointing final finish to area of plastering, and unmatched skirting boards, spoils the final product. Photo given to showroom of plastering, no further contact made by company.
Mr J Brotherton
ConservatoryOrangery
13 Aug 2014
You are aware of the problems that arose
You are aware of the problems that arose.
Mr and Mrs Farrington
ConservatoryOrangery
06 Jun 2014
Vernon Stuttard
DoorsWindows
08 May 2014
Product quality poor and aftersales extremely bad....
Product quality poor and aftersales extremely bad.
A Massey
DoorsWindows
28 Apr 2014
I went into the showroom, made an appointment for...
I went into the showroom, made an appointment for a quote. Mark Flinn came out and did the quote. I received a paper copy. I went into the showroom so Mark ordered the Windows, paid cash deposit. The fitters came out but I realised that the trickle vent were not on. I confirmed that the vents would be attached with mark and also the surveyor Phil Stringer. I had to take another days leave to have the vents fitted, with another team. They had not got all the fittings to had to return a week later. I put this down to Mark and Phil as I did check with both. Hence the terrible marking. Ive not even had a written apology for the mistakes they made.
Mrs G M Speariett
DoorsWindows
28 Apr 2014
The fitting and quality of the product were both...
The fitting and quality of the product were both excellent. You were let down by your customer relationship management.
Blair Hilton
DoorsWindows
31 Mar 2014
Most unsatisfactory work I have ever had done at...
Most unsatisfactory work I have ever had done at my home.
Janet Preedy
Roofline
16 Jan 2014
Although I am pleased with the patio doors fitted,...
Although I am pleased with the patio doors fitted, they are not what I ordered or signed for. I have written to your chief salesman and managing director.
David H Powell
DoorsWindows
07 Jan 2014
Joan Smith
ConservatoryOrangery
21 Sep 2013
Our conservatory started to subside two months...
Our conservatory started to subside two months after completion.
We reported this on the 12th of July 2013 and it took until the 12th of September 2013 to start to fix the problem. This only happened after contacting the bank.
It has now been two weeks and the work is still not complete. We never know if they are coming or not.
My wife has cancer and this is causing a great amount of stress to her.
Clearview customer service can only be described as appalling.
Our overall experience is a nightmare.
Robin
ConservatoryOrangery
03 Sep 2013
The lead times given at placing order were...
The lead times given at placing order were incorrect, in reality they were doubled. Communication of when the job would start, duration etc, was poor, especially by other trades.
