Last year, we decided to replace the existing polycarbonate roof on our twenty year old conservatory as it was noisy when it rained, and the sun made the room roasting in summer, and the room was freezing in winter. Although it had an electric radiator, that was expensive to use, so was rarely switched on. The upshot was the conservatory was not used very often. We had visits from several 'conservatory roof specialists' but others pressured us to buy, leaving us uncomfortable.
However, from start to finish, Clearview Home Improvements made us feel valued customers. There was never any pressure to buy. Mike Parry, the salesman, came and examined our existing conservatory and tested the structure to ensure it was strong enough to take the extra weight of a Clearview roof.
Fortunately it was. He told us how it would be constructed and how the old roof would be removed and the new roof would be fitted (normally) within one day and it would be watertight the same day. And that it should be completed within a week or possibly a few days more. He left us and invited us to the Clearview showroom a few days later.
We travelled to the showroom and saw examples of completed roofs on conservatories, and Mike had completed a computer generated 3D model of our conservatory with a Clearview roof on, and in hindsight, our new re-roofed conservatory looks exactly like the 3D model. 10 out of 10 for that!
We also decided to have a fully plumbed-in radiator connected to our existing central heating system, and this was added into the quote. We chewed it over, and decided to go ahead. We paid the initial deposit, and a couple of months later, the fitters arrived (at 07:00) with a gigantic lorry.
The roof came in lots of boxes which were deposited in our back garden, alongside the conservatory. It only took them 45 minutes to unload the new roof. The fitters – Jamie McGown and Dec started dismantling the old roof, which was removed in about an hour, and the new roof was fitted by 12:30pm. Then, only the two glazed panels still needed to be fitted. The tiles were fitted on one side, and by that evening both sides were fully waterproof.
The next day, Jamie and Dec returned to finish the roof and they were only there for the morning. The plumber, Carl Foley arrived with his mate, and were able to connect flexible pipes from the bedroom above the conservatory and pushed the pipe through the cavity wall down the cavity and drilled from the conservatory wall into the cavity wall, without damaging any of the existing decorations, meaning no existing wallpapering or painting had to be redone within the house. Major result!
The electricians – Wayne Howson and Josh came and did the first fixing, and later were even able to incorporate a Shelly Wi-Fi module into the light switch socket, meaning that I can dim the new conservatory LED lights from my phone (or using Alexa, or Google Home, or Apple Homekit).
Then the plasterer, Andy Wood, came and fitted the plasterboard and plastered over. He made as little mess as he could - plastering isn't the cleanest of tasks - and did as good a job of cleaning up was was possible.
After the plaster was dry, the electricians returned and final fixed the LED lights and switches and certified the electrics as safe.
A couple of remedial jobs were left over as a couple of parts had been supplied in the wrong colour and needed replacing (we were made aware at the time and knew this was temporary). Clearview's service engineer, Adam Clayton was out within a couple of days and replaced those parts with the correct coloured items swiftly and with no hassle.
Once all of the work was completed, Kenny Thistlethwaite cleaned up admirably, cleaning the conservatory inside and out and cleaned around the paths and our drive, jet-washing the paths and drive, and left the place looking better than before Clearview arrived. What a brilliant job. We have nothing but praise for the work that Clearview's team have done, from start to finish, and their 20 year guarantee leaves us with nothing but confidence.
Every one of their team was polite, friendly, professional and good humoured. I would thoroughly recommend the Clearview team.
Of course, the whole point of this exercise is that now the room is already warm (as it is now winter) because there is a radiator in there with a thermostatic radiator valve to keep it a comfortable temperature so we are going to be in there more. We are, of course, looking forward to being in there throughout summer too.