Very pleased with product and fitting.

Overall excellent but for the loss of the paperwork (caused a delay).

Traveled 40 miles for appointment with surveyor only to be told some 20 minutes before that he could not make it. Explained our situation to woman who called and she became very rude and then said that they did not our business. In addition to the two porches we were going to order an orangery too. When I rang back she was adamant that she did not want our trade.

Brilliant service, A1* installation. Top notch quality products.

Overall service was very good. There were minor snags and were resolved as best possible. We have had pleasant comments on the conservatory from our friends and family.

Very good design and quality.

very disappointed with the fitters, who butchered our 200 year old cottage, we will live with the scars

The whole process from start to finish was excellent, Alan who came out to advise us on the windows was honest and understood our requirements straight away, he even took it a stage further offering good advice on the type of window for the kitchen and how the back door would benefit from opening outward, both of these turning out to be fantastic choices. He didn't mess around with the price pretending to get special offers etc; and simply gave me a competitive figure which I accepted. I was communicated with regarding a 70mm difference in the door frame due to the choice of door, the chap who phoned me had to explain a couple of times as I was a bit slow on the uptake and he persisted and was only happy when I fully knew what choice I was making. The surveyor was efficient, not the most chatty bloke in the world but very thorough, he made sure he was happy with the project and checked every detail with me again to make sure I was happy. The fitters, Stu and Al were amazing; I was anxious about the job as anyone would be; but these guys were brilliant. They communicated exactly what they were doing at what stage and were so tidy and organised it was great. Stu's attention to detail was superb and problems were dealt with efficiently. It was the finishing touches that made all the difference, Stu took time to make things look good which was appreciated. When there was an issue with the porch ceiling Stu made sure it was okay and told me what I needed to do next, he could have easily just left it in a state but he wasn't prepared to do so. The quality of the product is clear, neighbours have commented on the door and porch saying how nice it looks and it does. I cannot comment on the long term quality of the windows and doors but have to say so far I am really satisfied with the whole project.