I am not keen on tick boxes but have done a few. The job was to replace an old "plastic" roof with Pilkingtons. Overall the room is much nicer, warmer, brighter - as I was told to expect. The surveyors who visited were helpful. I was told to the job had to be done before Christmas (as part of some sales initiative I expect) and so cleared the room completely. However, the job was not done until January which meant considerable inconvenience over Christmas and New Year. The fitters were quick and happy workers and left little mess behind them. My remaining comments concern the practicality of the roof. The slope is very slight - as expected - but I did not expect it to retain water as it does. There is little appreciable run-off which leads to pooling. I was told about the self-cleaning properties of the glass. In reality the comparative wetness means it does not dry quickly and airborne litter rests there. In addition, some of the edges drain better than others which suggests a variation in accuracy. The gutter does not drain completely but pools in the centre - so it is never empty. That means it will freeze. I have had a return visit, with prospects of some improvement to the slope - which ideally might have been effected on the first fitting. I have had no follow-up report. Whether it will help - and thus be worth the fuss - is a moot point. I envisage having to have it professionally cleaned frequently. The gutter definitely needs re-hanging. If I had not paid the bill in full I'd have been inclined to hold some money back. I look forward to any help. Oh, the sales team from Sanderson were far too forceful and pushy, desperate to get on site even though I'd said no politely and firmly. Frederic Manby

A Great Product Sold and installed by very professional staff.

A++++ All round, Contact was very good, always responsive to our needs. No problems at all. Very impressed with the support and the way the project was delivered.

The staff were all polite, efficient and the workmanship was excellent. Everything was left clean and tidy when they were finished. I am very pleased with the end result .

Really pleased with our windows, will be purchasing more soon.

A job very well done!

Good job thank you.

Work completed very quickly with most debris removed.

Excellent service, great price.

I'm very pleased that I went back to Amber Home Improvements. They installed windows & doors for me in another house 10 years ago. The installation they have now done for me in my current house is excellent. This consists of 7 windows and 2 doors. The front door was removed and a frame built to go in the front of the porch area. The product is great and it has been installed very well both inside and out. The people who did the installing, Scott and Dean, were friendly, cheerful and very good at their job. Rosco and Sam, who did the plastering and finishing in the old porch area were very pleasant to have in the house and did an excellent job too. Another person came to put some skirting round the porch area and I am very pleased with the work he did. Also, the wrong door knocker had been put on my door and someone drove down from Yorkshire, presumably from The Conservatory Outlet company, with a new door and the right knocker and installed it. He was also very pleasant. All in all I have received an excellent service, with no quibble when things had to be put right. Also a mention to Justin who was my contact and Dave the surveyor, who also gave a very good service. I would have no hesitation in recommending AHI and The Conservatory Outlet. Value for money was good too. Thanks to all.

Premier Windows are to be congratulated for the smooth as silk process, between our initial inquiry through to completion of our order.