My orangery/extension with roof was a complete disaster from start to finish.
The sales man didn't put everything down to match what he was telling me and his measurements were not to what I had asked. The drain surveyor couldn't get the drain lid off and told me I would have to get someone out myself to do it. My friend helped him in the end. He put camera down and found drain next door all ok to proceed. I got told I had to get my radiator removed before the builders could start. Builders wanted to start on a certain date I couldn't get some one to let them in and was told to leave my property open for them. No chance of that as I go to work early. Eventually they agreed to a later time. I had been told to get my own radiator removed and sealed off then got told the builders could get someone. Then when they arrived their person was off ill so I ended up having to get my own. Again having the problem of I couldn't be in as I work full time. Eventually the digging started and wham they hit a drain and broke the pipework. The drain that was supposed to be next door according to the surveyor. This caused me another expense. The base works seemed to be going well apart from the huge mess on my front and back garden, the pavement and also next doors flower bed. There was stuff thrown everywhere. I came home and cried every night. My neighbours started complaining. Panels of my fence were removed and just disguarded when there was nothing wrong with them. I had to fight to get these replaced at the end. They have been replaced but not with concrete posts as were there to begin with. When the walls started going up I noticed they were in the wrong place and not to the edge of my door there was a gap I insisted it was taken down and rebuilt. I was then called to ask if they could come and do the floor I said doesn't the roof need to go on first as it was horrendous rain. They agred and delayed the floor. then after weeks of waiting for the doors I was called to say the floor needs to go down before the roof and doors and I'd said I didn't want it done like that. I replied saying I had asked which goes down first and they had agreed not to do the floor. Nobody seemed to be taking control of the project and I was getting different messages of different people all the time. Floor got done, roof got put on and doors fitted. Door/roofers hadn't got it down to have patio doors taken out bless them they did it for me as I said it had been agreed. On looking at the floor there were gaps everywhere and one hole the size of a brick in one corner. The electrician came his instructions were for three big lights and three down lights by the door.My instructions were one centre light. I had to buy the light yet on my paperwork a light was provided. Wiring complete plasterers arrived again argument about what was to be plastered. They left the plugs open but plastered over the light wires and left no hole. Electrician had to measure and cut hole and then pull wires which had been tucked away by the plasterers. Three times a site inspection person was coming and never arrived. My friend turned up had days off work for this for nothing. An engineer came to clean up the site and fill the floor holes in. He was unable to wash the drive and clean the front as the weather was bad. When I mentioned this to the office I was told a clean up isn't normally included yet it was down on my schedule I hadn't asked for it. As I said nobody knew what anyone was doing. My grass is ruined in the back garden as they put insulation on it and left it through all the rain etc and other rubble and also some of my edging stones were taken out and just left. To be honest I was glad to see the back of the whole lot and signed to say finished. I am very disappointed in the work. When I first went about this build I was expecting a level floor with my existing one, edges of walls finished off and plastering where patio doors were. Nothing to this extent was done. I paid a lot of money for something that I have to spend a lot more on to get it finished. I have a friend who have had the same done but by a different company twice the size of my extension and paid half the price. I deserve some sort of compensation for the mess and stress it has caused me. My project will now have to remain unfinished for a while as I don't have the money to complete it. I will not be recommending 5 star to anybody in the future. And I've probably missed something off my list of complaints as there was so much.

Excellent job done by Eden windows. Just had our house fitted with new windows and doors. We couldn't be happier. From the salesman visiting us to completion, an excellent and very professional job. Lee and Ryan were very polite, friendly and professional, their cleaning up at the end of each day was superb. Would definitely recommend Eden windows.

Quality good price competitive fitters clean problems sorted straight away 

Great installation of a quality product from a professional team of installers.

Prompt service with accurate timescales given on when work would be carried out. Excellent product, pleasant and efficient staff. Quality workmanship.

Excellent teams of workmen at each stage of the construction project. All were a pleasure to have around the house and were very tidy and professional. We are delighted with the end result and would not hesitate to recommend Trademark Windows to friends.

I recently had 3 new windows installed by ERG, and have been really pleased with the entire process. The installation was carried with minimal disruption and to a very high standard, and customer service has been outstanding throughout. Many thanks to Brian who helped me through the process and provided the quote, and to Donnie who installed the windows - I'm sure the old house presented some difficulties, but the results really are superb.

I would like to take this opportunity to put on record how extremely pleased my husband and I are, not only with the quality of the windows and door but also with the smoothness of the whole process from start to finish. Particularly, I would like to say a big thank you to the superb team who fitted everything - Alan, John and Keiran. They were very professional, friendly, and their workmanship is outstanding! I was prepared to have to do some touch up decorating but there is no need to at all. Based upon my experience with ERG I would certainly recommend your company.

This is the second time we have used the Bon Accord team for home improvements ( Kitchen installation at a previous address) Whole process went as smoothly as we expected The Sales Quote was very competitive and significantly cheaper than an other well known local Home Improvement company. Workmen arrived on the agreed days and work was carried out to a high standard and with minimum fuss. As with all jobs they encountered problems on the way but worked around them to get the job done. Definitely recommend

We found the whole process to be efficient and friendly.  At the various stages, all the tradespeople were polite, competent and hardworking. The admin staff were always on hand and answered our queries promptly.  We would not hesitate to recommend this company and feel we made a good choice.  

We appreciated the option that we could visit the showrooms and view the choice and quality of the products.

Brilliant service, not pushy in sales, really helpful booking and service and top class installation by Lee and Ryan. 
Will use again!