I had quite a long wait for the engineer to get an appointment then a week before he was due to arrive Orion cancelled it and gave me a later appointment approx 3 weeks later. I was also told it was a two man job but in the end only one came. The engineer was Mark Brown who has actually done some work for me before ( through Orion) he’s extremely good at his job and always very professional. After finishing replacing the 2 panes of glass which he also cleaned and polished then cleared the rubbish and tidied up and left it how he found it. I hope I don’t need any further work doing but if I do I will be requesting Mark for the job. Thank you and well done Mark.

Mark Brown from Orion visited yesterday. He took us through what had been identified as a problem by another tradesperson (not from Orion) but which was in reality not a problem; he had not been given the part which was required to solve another problem but made sure it would be posted to us; he 'clipped' on a part which had become seperated; he fixed two doors which we had been unable to open easily and finally he looked at our guttering and gave us suggestions about how to deal with build up. Throughout, Mark was courteous, professional, helpful and friendly. To be recommended. Thank you Orion, Thank you Mark.

We were given useful advice and a full breakdown of costs together with the pros and cons when receiving our quote. There was no attempt to pressure sell.
When we accepted the quote we were kept fully informed of the schedule and timeframe. The work was all done to schedule by very friendly staff who took care of our property and took pride in their work.
We are delighted with the result and very pleased the job was done so professionally.

Thank you so much to all the team at Clearview- we are so pleased with our new orangery, the design team made sure that bricks, roofing tiles and style of build match our existing home perfectly. A special thank you to Steve for co-ordinating the whole procedure and being so quick to respond to any queries that we had. We can highly recommend this company.

Excellent service from Trent Valley Windows!
Our project took a lot longer than expected but we were kept informed throughout and a special mention for our installer Scott for doing a great job.
We’ve used TVW several times over the years and would happily recommend them.

Really impressed with TVW from the initial meet with the sales rep to when the fitter did the work. The fitter arrived as promised on time & completed the work within specified timescales. Everything was left clean & tidy as if he'd never been there & I was kept fully informed throughout the job. Work completely to a very high standard & looks great - really pleased & glad I chose Trent Valley Windows to do the work for us

I required a new window and side door to my garage I had used Trent Valley before to replace all my bungalow windows and doors. They were excellent then and is still as high standard now. In helping me choose, and installing and fitting correctly. I am so pleased with the end result, no mess all taken away, care taken, polite and gave information required.

Engaged Speedy to build a small extension. Initially all was good. Excellent communication, and started on time. That's when it all started going wrong. What should have been a 4 week build starting in July 22 has dragged on and on. Exterior work was only completed in June 23 but I still have major leaks, no building control sign off or guarantee paperwork. I've had 3 different installation managers on the case this year, none of whom have been able to solve the leaks or get the paperwork in place. Communication is extremely poor, and I have had to chase for resolution every step of the way. I now have an extension which leaks and no guarantee, and what feels like a company who couldn't care less.

Friendly and helpful sales and installation teams who delivered a stylish product which enhances our property. Thankyou to all involved.

nice showroom no pressure to buy great product looks good the team made agreat job of fitting it would highly reccommend this company

The back door and windows were supplied and installed as promised and the work was carried out neatly by two pleasant, professional installers.

I would highly recommend this experienced company they are friendly not pushy, really knowledgeable and do a fantastic job. To top it all they were very tidy and respectful in my home.