Great service received from you all in the design process and the installation. Everyone was polite, efficient and tidy. We’re very happy with the results and grateful that it was all relatively painless!

We would just like to thank Jarrod for meeting us at our home on 9th October and for taking the time to go through a quote for a revamp of our existing conservatory. Jarrod explained the design, with the help of computer images. We thought the quote was competitive and offered excellent value for money and we visited the showroom and have have gone ahead with the order. Thank you Jarrod for your patience and expertise.

We had two sets of patio doors, a back door and a window replaced a few months ago. They have all been subjected to full-on Fort William storm weather so this review covers performance too. From start to finish ERG have been first class. The initial consultation was very informative without any sales pressure and we felt confident with the company and their history. Once the price was agreed a detailed survey was conducted and our new doors and window were installed slightly ahead of the anticipated date. Throughout the process ERG staff were always courteous and friendly and the attention to detail on the product and installation is second to none. Our home is noticeably warmer and the performance of the installation easily handled all the storms threw at it. The after sales service is excellent and it is uncommon to find a company who will go the extra mile + should that be needed. I would recommend ERG to anyone who needs windows and doors. Top quality products and services! If we need any further replacements there is only one company for us to call.

The sales servIce was friendly and helpful.
The installers were polite, excellent work, cleaned up good. Recommended.

From my first phone contact with 5 star windows I found them to be a very professional company. They took great care to get my order right and then executed the job very well. Everyone I meet from the Ross , the sales manager to the surveyor and the fitting team Tim and Tyler were all very helpful and professional,
Very happy with a big job (49 windows , 6 dormer window facias and two doors )done to a high standard.
Over all a very positive experience

Very polite efficient workmen. Clean workers, left no mess. Got on with job  and completed in good time. Price was comparable with other companies but couldn’t be beaten on workmanship. 

The whole experience with ERG was top-notch. From the initial engagement, to the home visits and advice, to the fitting service, ERG staff have proved to be reliable, informed and friendly throughout. As a professional Facilities Manager, I would use them in work-related projects after such a great experience at home.

The staff couldn’t have been more helpful showing us the things we asked about, but also suggesting, and showing us, alternatives.
The place has loads of examples of their windows and roofing systems built full size and there’s really no better way to see what the options are!

Great work from 5 star. They have planned, sought planning permission for, and built a great conservatory extension for us. E were kept well informed throughout and all of the tradespeople were excellent. There were some delays in the completion, which is the only reason not a 5 star, but these were well.communicated to us. Would certainly recommend.

Great ground crew and work quality in what can only be described as awful weather.
Conservatory fitting team very efficient and quick, great job.
Office staff through the whole process very helpful.
All in all an excellent service.
Thankyou

Whoever I dealt with at 5star throughout the procedure was always very quick to respond, helpful and efficient.  I am very pleased with the end result.

Would highly recommend erg, very professional and friendly throughout the process, more than happy with product and workmanship!!