We are in the process of renovation our home in Totalnd and started what I thought would be the dreaded process of finding a com many to do provide a quotation to replace all the doors and windows with new powder coated flush casement aluminium joinery.
We ended up nailing it down to two companies, both local and with good reputations, and after meeting both, settled up Jordan to carry out the work.
We went to their show room in Newport and were immediately impressed by the friendly reception (Abbie?). We then met Callum, one of the sales chaps who was a total delight and not at all your archetypal double glazing salesman. He was very knowledgeable, gave all the time we needed and took care look to show us all the options in the show room which was hugely helpful as we could see exactly what would be getting.
Callum then came out to the house to do a comprehensive survey, again, taking time to answer any questions, put forward suggestions that might help and then went away to work out the quotation.
Again, no pressure selling at any point. 
We awarded Jordan the contract feeling confident that we would be getting great quality windows and just as importantly, service. This was quickly confirmed when Steve came to do the surveying and has been back a couple of times since to make absolutely sure he was happy with what was being made.
We are now very excited about seeing the new doors and windows starting to go in as of the 1st December.
Great products, excellent service so far and fair pricing. Oh yes, that reminds me; their price includes the removal and disposal of all the old joinery and doors which is great.
Many thanks Callum, Steve, Abie and all at Joedan - we can't wait to see the new joinery going in!

Fantastic service and workmanship from First quote to fitting great price and the work men left the place spotless 

Professional and friendly from start to finish. Our new doors look beautiful and won't hesitate to have you back for the windows.

Everything from the planning to the build and completion has been straightforward and professional. We kept informed about the timings and processes involved at each stage. The finished extension is perfect and the finish immaculate, we are delighted with it!

Very happy with windows first class service from start to finish. The fitter was really good very tidy at his job a asset to your firm. Would recommend ERG to anyone planing new windows.

From initial enquiry, through to survey and installation, we found everyone involved efficient, helpful and professional. We're very pleased with our new back door - no more draughts or struggles opening and closing. We wouldn't hesitate to recommend.

Very high quality doors, workmanship and friendly before and after care! We would definitely recommend them for anyone looking for either doors or windows!

We are just delighted with our conservatory ! All the tradespeople were very professional and the finish is top quality. The time line to completion was well managed by the ERG team and any communication with the company gave quick and helpful responses. Thank you !

Swift work done, staff on site were courteous and efficient. Home is now warmer and more secure following installation of 2 composite doors and 1 patio door.

From the first enquiry. The service from ERG was fast and efficient. I am delighted with my new windows and doors and I recommend ERG to everyone!

From the initial meeting with Bryan to discuss our needs to the follow up calls to ensure we were happy with the products after installation, everything has been seamless and very friendly and professional. I have no hesitation at recommending this company.

We tried several firms in our search for some replacement windows and in the end we liked the approach of Trademark and their products, as seen in their showroom. Not pushy but just a polite, gentle explanation of their products, an approach which went a long way to our decision to go Trademark. In addition, they were very accommodating to our request for different colours internally and externally. The fitters were very efficient, polite and left a very clean site afterwards. After one month, everything is still wprking and looking fine. Very pleased to have chosen Trademark