I was very happy with the process followed from Sales to installation and follow up regarding a couple of minor issues. Although time will tell, the quality of the product seems very good. I would recommend TradeMark to others.

New Bow windows fitted by professional team and end product looks good.

I don’t usually give reviews; however, my experience with trademark was such that in their case I will make an exception.  After an enormous amount of research (in a sector that regrettably has a large number of questionable operators), I approached TradeMark for new windows, front door and patio bi-folds.  Right from the start things felt credible and professional.  The salesman was highly knowledgeable with no hint of a ‘hard sell’ – in essence, his pitch was here is a great product from a well-established company that prides itself on delivering quality at a fair price.  The fitting team (in-house, which is very important!) were outstanding and were only interested in getting things right.  After installation there was a glitch with the window product which was outside of TradeMark’s control and this is where the company really showed its metal.  An enormous of effort was expended by TradeMark’s owner and the manufacturer such that the problem was resolved quickly and entirely to my satisfaction – not sure you would get this sort of response from anyone else.  In summary, use the guys with total confidence.   

Found the company from a recommendation which didn’t disappoint. Quick to respond to enquiry and give a valuation. Realistic on the time frame for ordering and good responses to communication. 

Fitters were excellent. Quick and tidy and gave easy to understand answers to my questions. We were able to plan the fitting around meetings so I could carry on with my work. 

Responded to my initial enquiry in a timely and friendly manner, initial visit was informative rather than pushy, we knew what we wanted/needed and the sales representative was able to present some options and listened to what we wanted and provided a matching quote within 24 hours. Price was in more or less in line with 2 other quotes we had and whilst not the cheapest or the shortest lead-time, they were the least pushy and most honest. Follow up survey was conducted swiflty to allow production to begin and windows arrived at the start of the week that we were advised when placing our order. Fitting was arranged and completed with relative ease. The only issue we had was a small scratch on one of the glass panels that we noticed after install was completed but called the office to make them aware, shared a photo and was advised they would order the new glazing and be back to fit it as soon as it arrived - all replaced easily within 2 weeks. Very happy with the windows and the service. Would recommend.

We are really happy with our new doors and windows throughout our house. The installers were excellent, always arrived and left as predicted, and were more than helpful in answering any questions we had. We are extremely pleased with the products themselves. I would have no hesitation in recommending Trademark to anyone.

My new front door from TradeMark has transformed my house! My old door was wooden and became swollen when it rained, making it very hard to open and close. My new composite door opens and closes like a dream and feels incredibly secure. The service from TradeMark was exceptional from start to finish. I would highly recommend them both for their product range and for the service they provide. I can't wait to be in a position to buy a new back door from them!

Arrived on the dates and times agreed for the site survey and installation. Operatives were clean, tidy and professional whilst carrying out the works.

Everyone we spoke to/wrote to at Trademark were polite and helpful, from initial enquiry, through quoting, installing and right down to small snagging issues which were resolved fast and pleasantly. We are delighted with the work, which was completed in a timely fashion. the installers were tidy and methodical, so no mess left. Wish we had not put off getting the work done now!

Just had all the windows and doors replaced. The customer service was excellent and hassle free from start to finish. The fitters did a brilliant job with very little remedial decoration required. All the staff were polite and courteous and phoned or visited when they said they would. Very pleased with the quality of the products and the installation.
Highly recommended!

I would highly recommend trademark. After receiving numerous quotes from third party companies, a family friend suggested trademark and we are very happy with the results. We had new windows throughout and a back door fitted. The quote was very fair, the windows were ready on time and the installation crew were brilliant.

We have a 1930s semi detached and put off scrapping the old windows because the wood frame detail was attractive. Trademark have replaced 3 bay windows and 2 other large windows. We are very pleased that the interior appearance of the UPVC windows has very similar attractive detail, and the external appearance is fine too. Your installers were very clever to take out the old and put in the new with hardly any damage to wallpaper, tiles and a worktop beneath one bay window. We feel that the house is definitely warmer, without drafts, and a more even temperature. Luckily the job was finished before the recent bad gale. The closed windows shut out external noise well. Thank you to Trademark and your skilled fitters on a very good job.

Very best wishes
Jon Barclay