Please Wait a Moment ...

155 Reviews
4.9
Overall Rating
About Pennine Windows
Pennine works with customers to help them improve their homes and their lives in exactly the way they envisage. Our relationship with you is professional, friendly and completely transparent from the very first phone call. We’re happy to talk to you about any aspect of our business, about the teams of experts we employ and about the products we supply. Buying a single window or an extensive orangery are big decisions in life and we respect that – we also treat your choice to use us with the greatest of respect too.

Start a review by rating your experience:

    *Required fields

    Remember not to include your name or names of staff members. Go into plenty of details, talk about the key elements you like.

    I confirm this review is about my own genuine experience, is factually correct and/or represents my honest opinions. I confirm that I understand that it is illegal in the UK to write a review that is false.

    Filter by Product
    04 Mar 2022

    Gorgeous Orangery

    I've just had my orangery built by Pennine Home Improvements and although it took a little longer than we hoped, it is absolutely stunning. We got regular updates from our Contracts Manager who was really good.
    Mrs Frater
    Orangery
    02 Feb 2022

    Professional Fitters

    After a long wait due to Covid (understandable) I’m very happy with the quality of the replacement windows, French doors & front door and a particular thank you to the fitters, Dan & John who did a thoroughly professional job. The care they took in causing as little damage as possible was greatly appreciated.clean tidy job done in timeframe given on the onset.
    Lesley M
    DoorsWindows
    16 Nov 2021

    Great Service

    Great service from my first enquiry to installation, although supply took a while I was kept informed through out the process, no complaints very satisfied with end product and finishes off my renovation project to perfection.
    Charlie
    Windows
    27 Sep 2021

    Great Pennine Installation

    We have used Pennine several times previously and once again we were not disappointed. Front windows and front door were replaced last week as well as extensive work in the porch. Once again the installation went smoothly and any problems encountered were quickly solved by the fitters Chris and Andy due to their experience, skill and professionalism.
    C Peart
    DoorsWindows
    12 Jul 2021

    Smoothly done new extension

    We were really nervous about undertaking a new extension due to the upheaval and disruption but Pennine Home Improvements made everything so easy. Their communication from start to finish was spot on and everything ran as smoothly as possible. We are delighted with the end result.
    Nick
    Solid Roof
    12 Jul 2021

    Patio Door

    So pleased with my my new patio door, it has added so much light to the room, I just wish I had added it earlier. The installation was easy, didn't make anywhere near as much mess as I was worried about. The quality of the door was as described by the team. Very happy with my new patio door, thank you.
    Christine
    Doors
    28 Apr 2021

    Conservatory Built By Pennine

    Helen M
    Conservatory
    28 Apr 2021

    Had 4 Windows Replaced

    Darren H
    Windows
    26 Apr 2021

    Excellent Customer Service

    E Sutton
    Windows
    21 Apr 2021

    Overall A Good Experience

    Les T
    Doors
    14 Jul 2020

    Good aftercare

    Had orangery installed August 2016 by Pennine - communication and installation were very good and was really pleased with the result. Experienced no problems until Jan/February of 2020 when it developed a couple of leaks. Contacted Pennine customer service department and spoke to Liz who was a good help. Took quite a few visits to 'investigate' problem from various work people to ascertain the problem - it seemed to speed the job on when I sent in my own photo's and information of the issue. Workmen came and hopefully, fingers crossed have sorted out the cause of the leak, also sent a plasterer to re plaster the damaged internal walls. Aftercare is very important in many cases problems are not apparent until it rains extremely hard - good that they sorted this out.
    Pauline Coulthard
    Orangery
    29 May 2019

    "Excellent service - after sales service is...

    "Excellent service - after sales service is just what it should be."
    Pauline Winter
    DoorsWindows