The project was to replace a 25 year old timber conservatory with a new Conservatory/Sun room, slightly larger than the existing structure, with a solid roof. The initial meeting with the sales advisor was relaxed and very professional and we never felt under any pressure to opt for a quick decision, as compared to some other competitors we met. The design process gave us the opportunity to include our own thoughts and we were offered various options of structure/materials/finish to achieve the desired outcome and to meet our budget. We visited the showroom to view the products and this greatly helped in the decision making. We received regular copies of the project drawings with clear and helpful explanations of any changes. After the anticipated time period for local authority approval, work commenced on time and was a well organised and very tidy process. All staff involved were very polite and explained the ongoing work and advised when dust and noise could be expected. The site was left clean and tidy at the end of each working day. The completed project is everything we expected, the materials are of excellent quality and we are particularly pleased with the solid roof structure/finish which keeps our south facing building cool and comfortable during sunny days. We would have no hesitation in recommending Mitchell Glass to any prospective customers.

From start to finish service was impeccable. Salesman Ian Hislop very helpful. Installers were very efficient. Cleaned up every night when they finished work, no mess whatsoever. Could not have been more helpful if they tried. If I ever required glazing servicing in the future I would certainly have them back again.

This is the second occasion we have used Mitchells Glass to install doors and windows. There were issues with installation last time, i.e workmen using quality furniture as step ladders to install windows and the damage caused to paintwork in other areas of the house. One of the doors has since had to be replaced completely under guarantee, and still feel that when this happens due to poor quality a full 10 year guarantee should be issued with the new door at date of installation, and not just the remainder of the initial 10 year guarantee on the original door!!! After this experience we said we would never used Mitchells Glass again. Having looked at other installers in the area, we returned to have replacement doors fitted as we felt although slightly more expensive than their competitors, they were superior doors in quality, colour choice and fitments. On this occasion, we had different fitters and they could not have been more professional in the installation. We are thoroughly delighted with the new doors and they have totally transformed the look of the house. Would definitely recommend these fitters, just a pity they didn't install the doors and windows in our other house.

Had a small problem with one of the doors which was fixed very quickly with no fuss

The process of replacing our full set of windows in our 3 story house was done professionally and smoothly. The quality of the product we now have is outstanding. I was very impressed that during installation there was no fuss and the house was left very tidy. Because our house is listed we had worries about adding the windows we wanted, but Mitchells did all the hard work in sorting out the best options open to us with both ourselves and the council. Great job - all our new frontage makes the house look like a new home.

We have never lived in a property with double glazing. It has been on our wish list for our current home since we moved in 17years ago. So, when the opportunity arose that allowed us to enquire about getting the doors and windows double glazed we phoned Mitchell Glass as we wanted local tradesmen. It proved to have been the right choice. The staff have all been brilliant from start to finish. Cannot fault anything and Mitchell Glass dealt with the planning permission as we live in a conservation area which made the whole painless! We love our windows and doors, the house has had new life breathed into it whilst retaining its Victorian roots. Having two youngsters with complex additional needs the windows have provided peace of mind with regards to their safety, no need to nail the windows shut!

New Irish oak up can Windows an doors throughout. From our first contact to the day the job was finished all of Mitcell glass tradesmen were polite, efficient and punctual. The quality of the windows and doors are very good and I have no hesitation in recommending them to anyone.