Dear Dean, Following completion of the install of our new Evolution windows and french doors, we wanted to feed back to you how pleased we are with the outcome. The quality and appearance of the product is very good and the final result is all that we wished for. It is a big improvement to our home. The service we have received from County has been very good throughout. We particularly appreciated the way we were always made aware of exactly how things would be done and the plan of when things would be done and any schedules were either adhered to or bettered. From the first moment we walked into your Heathfield showroom, the whole process was easy, professional and efficient. Special mention must go to your installers, Pete and Liam, whose workmanship and attention to detail is very good indeed. They were calm, courteous, friendly and most respectful of our home. Aside from a couple of items that needed to be re-ordered, the job was completed on schedule and with minimum disruption. Pete always kept us updated with current progress and the plan for the following day, so we were able to organise our home around the work. We are still amazed at how much they achieved in the time and the standard of the finish is excellent. I think every project presents its own small unexpected difficulties and ours was no exception although any issues were minimal and speedily resolved, which I always feel is the true measure of a good company. The only problem worthy of any note concerns a tiled window ledge but after discussing various options with ourselves, Pete creatively implemented a solution which we feel is an improvement, so we thank him for that. I should also mention that after some heavy rain overnight I jokingly apologised to Pete the next day that a gutter full of Autumn leaves had splashed water over one of his freshly installed windows. When Liam was next up the ladders, he cleared the gutter for us! That is definitely above and beyond what anyone would expect, so thanks also to Liam. Following our experience with County, we would have no hesitation in calling upon your services in the future.

The lady we met in the Southborough branch was lovely and was able to show us a wide array of products. Bertrand Dupont then came around to meet us at home, take measurements and give us more detail about the options that were available to us. He was friendly, professional and genuinely helpful. We did not feel under any pressure to make decisions quickly. The surveyor came shortly after we decided to proceed with an order and was very efficient and professional. The two gentlemen who installed our front door were very charming and did an excellent job! They were clean and tidy throughout and a pleasure to have working in our home for the day. We are very pleased with the end result and feel that the whole process from planning through to installation went very smoothly. We would not hesitate to recommend you to our friends and family based on professionalism, price, good workmanship and quality of the product/installation.

Pleased with products

Dear Sirs, We would like to take this opportunity to say how pleased we are with the products. we are pleasantly surprised at how well they blend with the windows and doors already in place in other rooms in the house. We would also like to say how pleased we are with the fitter Jimmy. He was punctual, conscientious, thorough and always polite. He caused minimum disruption and made sure that any mess was cleared away at the end of the job. we would not hesitate to recommend him.

Just a note to say thank you for installing the replacement timber windows.......they are just what we required and hoped for. The installation team, Kevin and Ryan were polite, efficient, tidy and completed the job in record time. Thanks also to your surveyor who managed to replicate the curved tops to fit the brickwork embrasure perfectly. Thanks again and best wishes,

My wife and I are delighted with the door and the 2 chaps who carried out the installation were excellent

We are delighted with our new windows and doors, they really spruce the house up and we will enjoy using them. it has been a pleaseure dealing with the representatives of your company, everyone has been very kind and efficient

We have had a lot of work done on our house since moving in 4 years ago and nothing seemed to go right. However the experience with County has so far been fantastic. Aside from being two of the nicest guys you could wish to meet, Your installers have been extremely tidy, have consulted us about the finish of the windows and above all have done a brilliant job.

We would like to say how pleased we are with our new oak framed timber windows. The quality and workmanship are first class. Also the professionalism of the team who fitted them, Kevin and Ryan. We cannot praise them enough for being polite, punctual, considerate and careful. Finally we would like to say how impressed we've been with the whole team, from the very first visit to the Heathfield showroom to the completion of or lovely windows