14 Apr 2014
John Worth
ConservatoryOrangery
08 Apr 2014
Slightly disappointed by level of damage to...
Slightly disappointed by level of damage to internal plasterwork and window cills. The platerwork issues were partly rectified at a subsequent visit but cills were not. Saleman had assured us that all damage would be fully rectified but this was not the case. I think the issue with unrectified damage partly arose because of time pressures on the main installation days and perhaps two days was not enough time given the distance that the fitters had to travel. Trickle vents had been ordered for some rooms but these were not initially installed - hence the need for a second visit.
Mr Chris Wujiw
DoorsWindows
08 Apr 2014
Darren Quilliam
ConservatoryOrangery
04 Apr 2014
Impressed with the whole service from start to...
Impressed with the whole service from start to end. Very efficient, well organised, good follow through. Finial product looks great.
Julia Clark
DoorsWindows
04 Apr 2014
Satisfactory is an understatement these guys are...
Satisfactory is an understatement these guys are brilliant.
Mrs M E Spence
DoorsWindows
03 Apr 2014
Everything was completed with the minimum...
Everything was completed with the minimum disruption. The fitters were exceptionally professional and extremely pleasant. This was the second time we have used Clearview and wouldn't hesitate to do so in the future. ,Well done , an excellent job !!
Julia Bond-Taylor
DoorsWindows
03 Apr 2014
Good job
Good job
Marye Dobie
Roofline
02 Apr 2014
This has been one of the most stressful things...
This has been one of the most stressful things that we have ever done, and a nightmare from beginning to end...although its not yet finished!There has been a total lack of communication throughout the conservatory process. Many workmen were untidy and we had to clean up after they had gone. Electrician left his "rubbish" behind, destroyed the polystyrene insulation on our roof hatch (he didn't tell us - we were left to discover this when Ian next went into the loft!) and he put the duct on an angle (looks untidy and unprofessional). There was plaster all over our outside bins (which we had to clean), and I have had to clean up after all of the workmen in one way or another. The tiling man arrived when we were both out at work and had locked the gate and conservatory, as no one had bothered to contact us to inform us he was arriving that day, or even to agree a date convenient for us. When he rang me to "moan" he had a arrived and there was no one here and he couldn't do his job, he wasn't particularly polite or helpful on the phone.
There were problems from the start, and a number of errors on installation (e.g. wrong colour door and window handles, no handle on one window (which was also non-opening and which we had agreed would be an opening one on order!), and they broke the kitchen vent when they moved it. Although these were put on a list for the last workman to fix, he came without half of these, claiming he didn't know he had these to do! Three panes of glass in the doors need to be replaced due to scratches and marks inside the glass. No one gave us any information following installation, and we were shocked when we had damp areas on the walls, as no one had explained that this would happen, and what we should do to help the drying out process.
We have had to do all of the "chasing" for information and keep on top of what the workmen were doing. Even the conservatory boundary line was put in the wrong place as the original surveyor got this wrong, and we fortunately noticed this and spent an hour on the phone to the so called "building manager"! We had expected the building manager to have visited the project at the beginning and certainly at the end to ensure we were happy with it or discuss any issues, however he only attended when the cavity tray was being installed and the company were talking publicity photographs. We were also not asked for consent or permission for the photos to be taken of our property.
We are completely disappointed by the standard of workmanship of some of the workers, complete lack of communication or management of the project, and we wish that we had never ordered our conservatory through Clearview. We would certainly never recommend them.
Sue Bowers & Ian Jones
ConservatoryOrangery
31 Mar 2014
Most unsatisfactory work I have ever had done at...
Most unsatisfactory work I have ever had done at my home.
Janet Preedy
Roofline
31 Mar 2014
Excellent efficient door looks fabulous
Excellent efficient door looks fabulous.
Stephen and Sandra Boyes
DoorsWindows
30 Mar 2014
Very pleased with the fitting of door
Very pleased with the fitting of door.
Miss Hilary Davies
DoorsWindows
28 Mar 2014
I would like to say how good the service was from...
I would like to say how good the service was from Clearview, from start to finish.
When I initially decided to have my front,rear,patio doors and porch roof replaced, I was a bit dubious about the hard sell from a lot of the window replacement companies, I had heard a lot of horror stories. So with that in mind I trawled internet reviews, as expected there was a lot of (avoid these like the plague) until I came to Clearview, from what I read this gave me reason to give you a call.
You sales manager was very helpful; he showed me the products and advised on the best and suitable things to have fitted and at a very reasonable price, without all the pushy sales tricks of other companies.
A few days later your surveyor arrived to take all the measurements and again he was very pleasant, and very helpful, and advised on the best options to take.
The night before the work was scheduled I was called by your fitter to advise what time he would arrive and that he had planned to do it all in 1 day rather than 2, he also advised on the time of arrival which was 7.30am.
On the morning of the scheduled work, true to his word your fitter arrived with two colleagues all eager to start. These guys work constantly all day, until 7pm that evening, they were very pleasant at all times, talking me through any issues or slight amendments and were very accommodating.
All the work they did was of a very high standard nothing was rushed or to much bother, and even as it was going dark and raining they made sure all the work was finished off and checked before leaving.
All in all this was a first class service from start to finish, I am very pleased with the results and would definitely recommend Clearview to friends, family and neighbours.