21 Sep 2022
Excellent quality service
The company were reliable and professional, giving me the date I needed to install my doors which meant they had to be done quicker-thank you for this! The installers were quick and tidy and provided a quality finish. Decently priced also.
Matthew Ballreviewed5 Star Windows & Conservatoriesfor
Doors
20 Sep 2022
Fantastic service again
We have used BAG for various home improvements for over 20 years. Windows and rooflines and doors. The quality is incredible. Service is always 1st class. Clear communication from the office and the skilled knowledgeable guys doing the work on site were fantastic. Would highly recommend BAG every day. Thanks so
much again 😊
much again 😊
Siobhan GilmourreviewedBon Accord Glassfor
Roofline
20 Sep 2022
Will definitely revisit Permaframe
My wife and I recently requested a quote from Permaframe for the installation of an Orangery. We went straight to Permaframe as we had all our windows installed by them a few years ago. We dealt with Ian Holloway which I must say was a refreshing experience, Ian was very knowledgeable and professional and at no time did we feel that we were under any pressure. Ian did several quotes to our exact specifications including detailed drawings. Unfortunately we were not able to move forward with our plans straight away, but will definitely revisit Permaframe when in a better position.
S BarkerreviewedPermaframefor
Orangery
20 Sep 2022
Absolutely delighted
Absolutely delighted with the new roof on my conservatory, which we can now use all year round. Excellent service, both from the point of view of communication but also from the quality of the job. I would thoroughly recommend ERG.
Alison brooksreviewedERG Scotlandfor
Replacement Roof
19 Sep 2022
Pleasing, Attractive, Quality Solid Roof Conservatory
Our experience with 5-Star was mixed. The product is now installed and has made an attractive bright garden room extension that flows seamlessly from our lounge. We are delighted with the space it has created and would recommend the product. Unfortunately, however, the installation process was far from smooth and has taken 10months since we signed the contract. The process was quite stressful for us Several times the company had failed to order components putting us several weeks behind schedule. They also underquoted at the start which caused concern. The administration. team were generally quite obliging and worked to get the issues sorted out in the end. The company was very fair at acknowledging where jobs on site had not been completed to the standard promised and ensured that their installers returned to correct before the job was considered complete. We felt supported by this and all of the workmen that came to site were extremely pleasant and did a good job. Overall, although a stressful ride at times we are very happy with the room now that it is ours to use.
Hannah Jefferyreviewed5 Star Windows & Conservatoriesfor
Conservatory
18 Sep 2022
Unsatisfactory and prolonged build.
Right from the outset we were told they rarely use sub contractors, however this was simply untrue as the majority of the work was carried out by poor quality subcontractors. This resulted in numerous secondary visits to remedy problems. In addition the roofing sub contractor disappeared for three days! The completion date that was set and agreed at the beginning was missed due to all the delays. It was a painful and stressful experience.
Rebecca Garrattreviewed5 Star Windows & Conservatoriesfor
Orangery
15 Sep 2022
Professional, perfectionist, high quality
Very impressed with the quality of the product and the brilliant installation. My fitters Lee and Ryan were brilliant - friendly, trust worthy, perfectionists! They were always clear on the length of the project, what needed to be done etc and I can't fault them at all. So happy with the end product and experience overall - thank you!
Charlie BurnessreviewedEden Windowsfor
DoorsWindows
15 Sep 2022
Great job. Very happy with product, services and process from start to finish
I was very happy with the process followed from Sales to installation and follow up regarding a couple of minor issues. Although time will tell, the quality of the product seems very good. I would recommend TradeMark to others.
G. VassorreviewedTradeMark Windowsfor
Windows
14 Sep 2022
Very pleased overall
Removal of old conservatory/build work for new installation and installation of new unit were separated by weeks, rather than days, which was inconvenient. Subsequently a failure of communication between two people who work together left us unable to use our washing machine for close to a month. An annoying part of a very good job.
Gerry PitcherreviewedAmber Home Improvementsfor
ConservatoryPorches
13 Sep 2022
Efficient Service
Efficient service from start to finish. The installers were polite, helpful and tidy.
Mr & Mrs McGinnreviewedMitchell Glassfor
Windows
13 Sep 2022
Delighted with our windows.
Delighted with our new sash windows and highly recommend your company. Also very impressed with the installers who were very professional and also friendly.
Mrs LoganreviewedMitchell Glassfor
Windows
13 Sep 2022
New Bow Windows
New Bow windows fitted by professional team and end product looks good.