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06 Sep 2023

Excellent Service!

Excellent service from start to finish - very competitive, so pleased.
Miss Whitefootreviewed5 Star Windows & Conservatoriesfor
Windows
03 Sep 2023

Conservatory conversion

Trademark cane and surveyed the existing conservatory and recommended a conversion, which meant replacing a polycarbonate roof and the previously installed windows.
From the beginning of the project the work was carried in a professional manner, and the fitters were very pleasant. Once completed they left the site clean and tidy. 
Would recommend Trademark.
Ian Underdown reviewedTradeMark Windowsfor
Conservatory
01 Sep 2023

New windows and Door

Completely happy with service and product. Well installed.
Daniel HearnreviewedEden Windowsfor
DoorsWindows
31 Aug 2023

New Solid Roof Conservatory

We contracted ERG to take down our old polycarb conservatory,and install a new solid roofed one. Conscientious and flexible tradesmen, excellent quality materials,kept informed throughout when different trades would appear. Very competitive pricing. We are delighted with our new build.
JJ AinsworthreviewedERG Scotlandfor
Solid Roof
31 Aug 2023

I would certainly recommend 5 Star

From the first visit by Lyndon I felt I could trust 5 Star to build the orangery that I wanted. There was no hard sell and every detail mattered. I am so pleased with the end result. I was given a schedule of work and work went well apart from a few days delay due to bad weather which, of course, was totally out of anyone's control!  This was fibre glassing on the roof which depended on dry weather. I was given a revised schedule of work. The new orangery matches the existing house so well. The workmen were all polite and friendly and cleared up very well when finished.  The office staff were always on the end of the phone if I had a query. I would certainly recommend 5 Star.
Betty Scottreviewed5 Star Windows & Conservatoriesfor
Orangery
31 Aug 2023

Brilliant service and very professional

We had two doors and a window replaced and couldn't be happier. Staff were friendly and thorough and the quality is top notch. Highly recommended.
Alastair GoodmanreviewedPremier Windows & Conservatoriesfor
DoorsWindows
30 Aug 2023

Would Highly recommend ERG

Would highly recommend ERG! great price for such a high quality product. We had 2 doors fitted recently and not one complaint. From the office staff to Donnie the fitter, all absolutely superb. Absolutely delighted!!
KerryreviewedERG Scotlandfor
Doors
30 Aug 2023

Third Time and the Last Time

We have used Amber twice before. We liked them. We used them again. This time, they messed up the order. They got the wrong windows, wrong fittings, and wrong glass. A commendable effort in getting it wrong. So, it wasn't installed on the day and we had to wait several more weeks before the windows were finally fitted.

These things happen. Unfortunately, we lost business as a result of the mistake by Amber Windows. It cost us money - not much. Maybe £200. I hinted for a reduction on the bill. I asked for a reduction on the bill. They simply ignored me.

That's fine. They did the job. Albeit - a bit of a mess up.

Here's the thing. We aim to update and install new windows in the front of the house next year. It's a huge job and Amber Windows won't be getting the contract. That £200 will be a rounding error, by the time we get the bill for the windows.

Very Norfolk. Very petty. Very short-sighted.
Paul DavisreviewedAmber Home Improvementsfor
Windows
29 Aug 2023

New Front Door

Great competitive price, great service, quality product and service follow up. Salesman, surveyor and fitter were prompt, quick, and excellent in all aspects. I would recommend this company for any home improvements.
KennethreviewedERG Scotlandfor
Doors
24 Aug 2023

5 Star did our bi-folds

5star did our bifolds, window and roof pimple, they did what they said they would do, fitting was excellent, fitting team 23 worked hard and left no trace that they had been there other than a great set of doors that need only the slightest touch to open them. . All in all a pleasant experience, and delighted with the service and outcome. Rain or shine they look brilliant!
Andy & Sally reviewed5 Star Windows & Conservatoriesfor
DoorsRooflineWindows
23 Aug 2023

Happy to recommend

This is the third time using 5 Star.  They are a long established company and do a solid job.   The after care is excellent.   They are a safe pair of hands and did a great job in replacing doors, windows and a large conservatory roof for me.   Very efficient, helpful and trustworthy …. Happy to recommend.
Sue Glover reviewed5 Star Windows & Conservatoriesfor
ConservatoryDoorsWindows
23 Aug 2023

Just Excellent

Once again a great professional job.
Smart, excellent, quality product, looks amazing so so pleased
Couldn't fault the workmanship of everyone involved. I would very highly recommend and wouldn't hesitate to use again if only I could
Sandra WardreviewedAmber Home Improvementsfor
Orangery