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25 Oct 2023

Sliding Patio Door

I chose Trademark over other companies that tendered for the job, because they called me back reliably and then did not play unfair high-pressure selling games during the estimation/quoting visit. The friendly salesman was extremely honest, helpful and thorough.

The site survey was very quick and efficient, and carried out when the office said it would be.

Final production and fitting took a while, but the finished result was immaculately done and the door glides effortlessly open/closed and is much easier to lock than the old door. We can feel the lounge is warmer and less draughty than before.

All around we were very pleased with the service, the product and the pricing from trademark, highly recommended!
Doreen WhitereviewedTradeMark Windowsfor
Doors
24 Oct 2023

recommend 5*.

Had a new front door fitted. Excellent service, from the initial visit, the survey and the fitting. The fitter was very friendly and polite and he expertly fitted the door quickly and to a high quality. I would thoroughly recommend 5*.
Greg Gibbons reviewed5 Star Windows & Conservatoriesfor
Doors
24 Oct 2023

Very happy with the conservatory.

Very happy with the conservatory. Built to replace a worn out wooden conservatory. We chose an aluminium powder coated frame. Installers were speedy an efficient.
Jean Prosserreviewed5 Star Windows & Conservatoriesfor
Conservatory
22 Oct 2023

Kitchen/Dining Room Renovation

Our kitchen and dining room look amazing! We truly appreciate everything you have done.
Paul & Wendy DimelowreviewedBon Accord Kitchensfor
Kitchens
20 Oct 2023

Excellent customer service and products

The staff are extremely attentive, efficient and transparent, offering a fantastic service. I am aware from friends who have used the company, that their aftercare service is first class too. The windows are great looking and very functional. The long guarantee is also outstanding, compared to their competition.
Nikki CannonreviewedERG Scotlandfor
Windows
18 Oct 2023

Replacement of wooden balustrade and handrail with glass.

We were looking to replace an old wooden balustrade and handrail with something more modern, and after speaking to a number of potential suppliers we selected 5 Star. We are over the moon with the results! From initial meeting, through to final installation we were really impressed with the attention to detail and the care employed by everyone on the 5 Star team. We would be very happy to recommend them - a great service, really lovely product and a very competitive price too.
Susan Marlowreviewed5 Star Windows & Conservatoriesfor
Glass Rooms
16 Oct 2023

Great service and product

Thank you Trademark, I love my new front door, it looks fantastic and we were very impressed with the staff & service.
We felt that we were given good advise, there was no hard sell and the installation was professional and quick.
I would definitely use this company again and will recommend TradeMark to all my family and friends.
Sarah BoydreviewedTradeMark Windowsfor
Doors
16 Oct 2023

Thank you all

Great service received from you all in the design process and the installation. Everyone was polite, efficient and tidy. We’re very happy with the results and grateful that it was all relatively painless!
Clare & Dave ScottreviewedBon Accord Kitchensfor
Kitchens
16 Oct 2023

We would just like to thank Jarrod for…

We would just like to thank Jarrod for meeting us at our home on 9th October and for taking the time to go through a quote for a revamp of our existing conservatory. Jarrod explained the design, with the help of computer images. We thought the quote was competitive and offered excellent value for money and we visited the showroom and have have gone ahead with the order. Thank you Jarrod for your patience and expertise.
Liz WithingtonreviewedClearview Home Improvementsfor
Conservatory Upgrade
15 Oct 2023

First class product and services.

We had two sets of patio doors, a back door and a window replaced a few months ago. They have all been subjected to full-on Fort William storm weather so this review covers performance too. From start to finish ERG have been first class. The initial consultation was very informative without any sales pressure and we felt confident with the company and their history. Once the price was agreed a detailed survey was conducted and our new doors and window were installed slightly ahead of the anticipated date. Throughout the process ERG staff were always courteous and friendly and the attention to detail on the product and installation is second to none. Our home is noticeably warmer and the performance of the installation easily handled all the storms threw at it. The after sales service is excellent and it is uncommon to find a company who will go the extra mile + should that be needed. I would recommend ERG to anyone who needs windows and doors. Top quality products and services! If we need any further replacements there is only one company for us to call.
Micheal JackreviewedERG Scotlandfor
Doors
15 Oct 2023

Excellent

The sales servIce was friendly and helpful.
The installers were polite, excellent work, cleaned up good. Recommended.
Fiona ElliottreviewedEden Windowsfor
Windows
15 Oct 2023

A big job done very well

From my first phone contact with 5 star windows I found them to be a very professional company. They took great care to get my order right and then executed the job very well. Everyone I meet from the Ross , the sales manager to the surveyor and the fitting team Tim and Tyler were all very helpful and professional,
Very happy with a big job (49 windows , 6 dormer window facias and two doors )done to a high standard.
Over all a very positive experience
Anne Weir reviewed5 Star Windows & Conservatoriesfor
DoorsWindows