03 Jan 2024
New front door
Lee & Ryan removed our old front door and installed a new Solidor. Spent the time making sure everything was perfect and cleaned everything up. Its been a month since the install, no issues and would highly recommend.
Russell RyanreviewedEden Windowsfor
Doors
29 Dec 2023
Excellent from start to finish
I had twelve casement windows, a bay window, two back doors and two French doors installed. From planning to completion, my experience was that this company took very good care care of me, providing exactly what I required, and the quality of workmanship was truly excellent. My wife and I are delighted with the result.
Andrew KicmanreviewedPremier Windows & Conservatoriesfor
Windows
28 Dec 2023
Excellent service
It appears that this company values its customers. Efficient, cheerful, reassuring and work to a high standard. If I ever require further windows/doors they will be my first call.
E Morag KeenanreviewedERG Scotlandfor
DoorsSkylightsWindows
20 Dec 2023
New Front Door
Excellent quality Solidor front door. Well fitted by Lee and Ryan, on time, good value for money.
Matthew NewlandsreviewedEden Windowsfor
Doors
20 Dec 2023
Excellent service throughout
Excellent service throughout my experience with planet windows. fitters were really friendly and left everything tidy after the job was complete. really pleased with the results of our new door! thankyou
Izzy MariereviewedPlanet South Lakesfor
Windows
20 Dec 2023
Brilliant from start to finish
New doors and windows fitted, I must say I was very sceptical at first, however they were brilliant from start to finish. 10 out of 10, wouldn’t hesitate in recommending them
Joe DavisreviewedPlanet South Lakesfor
DoorsWindows
20 Dec 2023
Fantastic service from the showroom
Spent a few hours at the showroom in Kendal, what a great experience.
Warm welcome from Rachel, and both Andy and Rob were extremely helpful and knowledgeable, genuinely felt the team there couldnt do enough to help.
I wouldnt hesitate to use them.
Warm welcome from Rachel, and both Andy and Rob were extremely helpful and knowledgeable, genuinely felt the team there couldnt do enough to help.
I wouldnt hesitate to use them.
Gaz OglereviewedPlanet South Lakesfor
Windows
20 Dec 2023
Great customer service
We had a composite door fitted in January 2022. Over the last few months it had become very difficult to open and close the door. I contacted West Yorkshire windows and spoke to a lovely lady and explained what the problem was. She organised someone to visit 3 days later. He fixed the problem quickly after explaining what had happened to the lock.
Very efficient aftercare. Thank you.
Very efficient aftercare. Thank you.
Antony SaylesreviewedWest Yorkshire Windowsfor
Doors
20 Dec 2023
No pressure, great service
I contacted West Yorkshire windows for a quote for new windows for the front of my house. After a prompt appointment & quote I agreed the price when I was ready. No pressure, and everything was very clearly explained & confirmed what I requested. After an arranged survey, a few weeks later I was contacted for a fitting date. Very good communication throughout and any queries explained and reassured to me. On fitting day the fitters were very polite & did a great job. A few days after my installation I was then contacted again & asked if I was happy. Very good communication. Very pleased. Thank you !
Graham DawkinsreviewedWest Yorkshire Windowsfor
Windows
20 Dec 2023
Fab aftercare
Good quality windows and doors. Required a slight adjustment to front and patio doors after a 6 months use reported this to customer service and next day a fitter was here. Fantastic guy no mess no fuss job completed in 20mins. Would recommend this company to anyone
Karen EdsonreviewedWest Yorkshire Windowsfor
DoorsWindows
20 Dec 2023
Very happy with my replacement windows
I had quite a long wait for the engineer to get an appointment then a week before he was due to arrive Orion cancelled it and gave me a later appointment approx 3 weeks later. I was also told it was a two man job but in the end only one came. The engineer was Mark Brown who has actually done some work for me before ( through Orion) he’s extremely good at his job and always very professional. After finishing replacing the 2 panes of glass which he also cleaned and polished then cleared the rubbish and tidied up and left it how he found it. I hope I don’t need any further work doing but if I do I will be requesting Mark for the job. Thank you and well done Mark.
Ken AttackreviewedOrion Windowsfor
Windows
20 Dec 2023
Amazing service
Mark Brown from Orion visited yesterday. He took us through what had been identified as a problem by another tradesperson (not from Orion) but which was in reality not a problem; he had not been given the part which was required to solve another problem but made sure it would be posted to us; he 'clipped' on a part which had become seperated; he fixed two doors which we had been unable to open easily and finally he looked at our guttering and gave us suggestions about how to deal with build up. Throughout, Mark was courteous, professional, helpful and friendly. To be recommended. Thank you Orion, Thank you Mark.