16 Feb 2024
Would recommend without hesitation
Donny and Alan were in great form all week with us, replacing windows and doors. Knew what they were doing and got on with it quickly, quietly and efficiently. Left the house clean and tidy. I’d recommend these two guys and ERG without any hesitation. Nicely done!
David SinclairreviewedERG Scotlandfor
DoorsWindows
14 Feb 2024
Excellent products and after-sales service
The fact that over the past few years we have used 5 Star products on three separate occasions speaks for itself. We are delighted with our new front door - visitors often comment on how good it looks . Replacing our poly-carbonate conservatory roof with glass has transformed the space into something we can use all year round - and we can now hear ourselves think when it is raining! Our new picture window was an excellent choice. The company representatives have always been helpful in advising over making the most appropriate choices. The installers are polite and professional, and have always arrived promptly at the agreed date and timer. The after-sales service is excellent.
Philip Seatonreviewed5 Star Windows & Conservatoriesfor
ConservatoryDoorsWindows
09 Feb 2024
This company is not called 5 Star for nothing
We’ve had several UPVC windows fitted, in different properties over the years. None have reached the standard of quality of the product and professionalism of all the people that we came in contact with during and before the installation.
Phil Fideo reviewed5 Star Windows & Conservatoriesfor
Windows
09 Feb 2024
Definitely recommended.
We had a new front door fitted. We received excellent service from our initial visit to find our style and colours to the completed installation. Very pleased with the door and the service we got. Definitely recommended.
Richard Watling reviewed5 Star Windows & Conservatoriesfor
Doors
08 Feb 2024
Good products, pricing and service.
Good products and happy with pricing and the service provided.
Usha Allurireviewed5 Star Windows & Conservatoriesfor
DoorsPorches
08 Feb 2024
Honest and totally reliable company
A first class, honest and totally reliable company. Always good to deal with professional people who are there to help and guide.
Kim MorganreviewedFirst Class Windowsfor
Windows
07 Feb 2024
A Complete service start to finish
Today had a new Solidoor Front Door and side window installed. The quote was a fare price and clearly explained with agreements in place to protect both the customer and their company.
From beginning to end a simple process.
Clear estimate. The Fitters, Martin and David were very polite, gave me the options on different trims. Gave clear instructions on door locking mechanism. Tidied up well on completion.
Only comment. Why not give the guys working Company logo'd overalls/jacket or sweat tops. It would add that little bit extra in company appearance.
From beginning to end a simple process.
Clear estimate. The Fitters, Martin and David were very polite, gave me the options on different trims. Gave clear instructions on door locking mechanism. Tidied up well on completion.
Only comment. Why not give the guys working Company logo'd overalls/jacket or sweat tops. It would add that little bit extra in company appearance.
Mr A HollanderreviewedEden Windowsfor
Doors
07 Feb 2024
PROFESSIONAL ATTENTION TO DETAIL
The whole experience from visiting the showroom to having the door fitted was stress free. We needed a low threshold door to allow wheelchair access .It is nice to go somewhere explain what you need, have someone listen & understand what was required & not try to sell you things you don't want. Then take great care to ensure the work was done as soon as possible with everything required done, no fuss . Every representative arrived for appointment at time arranged & the fitters were very neat tidy in their work with no disruption to us.
J LomasreviewedPremier Windows & Conservatoriesfor
Doors
06 Feb 2024
5 Stars
From Salesman who visited me to installation I cannot find any fault with your 5 Star company that also includes costs quality
calls and e mails from the office ladies .
The two installers were polite and informed me at all times and left no mess , 5 stars to them also
calls and e mails from the office ladies .
The two installers were polite and informed me at all times and left no mess , 5 stars to them also
Patricia Ringerreviewed5 Star Windows & Conservatoriesfor
DoorsWindows
06 Feb 2024
Great service and pricing
We bought our new home and was looking around to see the best offer in changing our windows. By luck, we came across 5 Star and it was the best decision. Our new windows look amazing and really improved the look of our home. Will definitely use them again in the future. Great service and pricing
Shahan Chowdhury reviewed5 Star Windows & Conservatoriesfor
Windows
06 Feb 2024
Conservatory Roof
5-Star Windows made the whole process of upgrading our conservatory roof very easy.
The initial sales visit was relaxed and informative with no pressure to make an immediate decision. Once we signed-up, the installation process moved into gear like a well-oiled machine.
The installation team was very professional and had a great work-ethic, completing the initial replacement work in a single day. The follow on trades were equally superb and we are delighted by the end result.
Highly recommended.
The initial sales visit was relaxed and informative with no pressure to make an immediate decision. Once we signed-up, the installation process moved into gear like a well-oiled machine.
The installation team was very professional and had a great work-ethic, completing the initial replacement work in a single day. The follow on trades were equally superb and we are delighted by the end result.
Highly recommended.
Ian Lynch reviewed5 Star Windows & Conservatoriesfor
Solid Roof
06 Feb 2024
I would definitely recommend
Just wanted to say a big thank you to Gary Stone who helped me with my windows. I have been wanting new windows for a few years now but didnt make the leap as I was very apprehensive about the whole process. This was mainly due to feeling uncomfortable with meeting sales people with traditional aggressive double glazing sales techniques. As soon as I met Gary, I knew I was in good hands, and his experience and warm manner helped me choose 5 star for my windows. The installation process was seamless and Andy and his team were fabulous- again the experience and workmanship shone through.
The aftercare team were amazing, very responsive and I felt looked after throughout the process.
My windows look outstanding and Im so pleased with the results.The 20 year guarantee is very reassuring for a pinicky customer like myself. I would definitely recommend Gary and Andy who are assets
to 5 star windows.
The aftercare team were amazing, very responsive and I felt looked after throughout the process.
My windows look outstanding and Im so pleased with the results.The 20 year guarantee is very reassuring for a pinicky customer like myself. I would definitely recommend Gary and Andy who are assets
to 5 star windows.