07 Apr 2022
Professional
Really good company to work with and the fitters are very professional with the installation work which is done without disruption to owners or neighbours and the site is left clean and tidy.
Thank you Planet
Thank you Planet
Colin Hewitt
Windows
16 Oct 2018
Conservatory roof replaced - neat, tidy job
Conservatory roof replaced - neat, tidy job.
Gary Lightfoot
ConservatoryOrangery
18 Sep 2018
Very dissatisfied with the whole installation...
Very dissatisfied with the whole installation process and professionalism of some staff.
Anne Christian
DoorsWindows
28 Nov 2017
David Crewdson
DoorsWindows
14 Nov 2017
We did have windows and front door fitted as well...
We did have windows and front door fitted as well as an orangery. The window fitters were extremely helpful, and their workmanship was excellent, even though the communication from the salesperson was not correct. Our conservatory was more of a bespoke fitting, and because of this a few errors occurred during the build, eg. existing walls were not measured correctly, and the flow of the build was delayed a lot. Considering this the glass fitters helped with the adjustments very efficiently, and any problems we have had the company have been quick to respond.
Janet Smith
ConservatoryOrangery
20 Oct 2017
They fitted the doors the wrong way round so they...
They fitted the doors the wrong way round so they built me a step to enter my patio as the drop was there!!
Pauline Dennison
DoorsWindows
17 Jan 2017
Installation good. Still waiting for now...
Installation good. Still waiting for now unnecessary phone call to be returned. Advisor helpful.
Fiona Poole
DoorsWindows
22 Dec 2016
Finishing tradesmen need to be aware that their...
Finishing tradesmen need to be aware that their efforts need to be of a high quality.
Mr and Mrs R Park
ConservatoryOrangery
19 Dec 2016
Written communications should focus on quality not...
Written communications should focus on quality not quantity. We received reams of computer generated paperwork and the exact specification for our design was a few scribbled hieroglyphics.
What we would have liked was
1. A clear initial statement of what our needs were, Planet's suggestion, the dimensions and structure of the proposed design and the cost.
2. On fitting we would have liked a simple instruction reminder on 'How to get the best out of your windows and doors'. The main purpose of our installation was sound insulation and were only discovered by chance that the door has to be locked to provide sound insulation. I don't know how we were supposed to know this.
Peter Standing
DoorsWindows
03 Oct 2016
A + D Sowerbutts
DoorsWindows
23 Dec 2014
Pamela Rayner
DoorsWindows
14 Aug 2014
As far as we are aware for now, good product. Poor...
As far as we are aware for now, good product. Poor installation, still not finished to our satisfaction.
