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74 Reviews
4.9
Overall Rating
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About County Group
When you’re thinking about improving your home, whether it’s by replacing windows and doors or installing a bespoke conservatory or orangery, choosing the right home improvement company is one of the most important decisions you’ll make. That’s why, here at County we have a team of friendly and highly experienced sales advisors, designers and fitters to work with you to bring your home improvement visions to life. We have been improving homes across Sussex and Kent for over 37 years and so confident are we of the quality and durability of our products, as well as the expertise of our installers, that we offer a 10 year guarantee on everything and an incredible 20 year guarantee on selected products.

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    12 Sep 2019

    Although we have not yet completed our...

    Although we have not yet completed our installation, I would just like to pass on our appreciation for the manner in which your fitters conducted themselves during the installation of our windows. They were polite and courteous at all times, making sure that we were informed and aware of the impact their work was going to have on us each day. This along with their attention to detail, making sure we were happy with the installation and most importantly explaining the options on how the window could be finished. It was a pleasure having them on site and would recommend them as a team to any future client and ask you forward on this e-mail to their supervisor/line manager. Best regards,
    Darren Levett
    DoorsWindows
    04 Sep 2019

    Dear Sir / Madam I am writing to...

    Dear Sir / Madam I am writing to thank you for the service concerning our new front door. In particular I would like to commend your fitters Ryan and Tylerwho were punctual, polite and professional throughout. Yours sincerely
    J. O. Davies
    DoorsWindows
    23 Aug 2019

    Further to the last of our windows being installed...

    Further to the last of our windows being installed this week, I would like to highlight the professional service given by Kevin and Ryan. The windows themselves are a fantastic product, which is why we have waited to be able to afford to finish the house off in all the same units. The workmanship shown by Kevin and Ryan however is also second-to-none which is why I specifically requested them to be our fitters. There is no ‘that’ll do’ attitude, they are polite and friendly and they always leave the site clean and tidy. Please pass our thanks on to them again…
    Mike & Ellie Woodhall
    DoorsWindows
    14 Aug 2019

    Dear Sir / Madam I have recently...

    Dear Sir / Madam I have recently purchased a new timber front door from your company. I have felt the need to put pen to paper to tell you how muuch I have been impressed by the process from chouice to fitting. All I have dealth with have been most professional , indeed outstanding ambassadors for your firm. In particular, I would wish to thank once again Keith and Ryan, who fitted the door and frame. Their professionalism, attention to detail is reflected in the finished product hanging for all to see. I will have no hesitation in returning to County Windows for any future work, or recommending to friends / colleagues. Once again, many thanks from a very satisfied customer. Your sincerely
    Paul Duffy
    DoorsWindows
    25 Jul 2019

    Dear Mike I would like to write...

    Dear Mike I would like to write about Jim who recently fitted our windows on Sevenoaks and have him rewarded financially. He was fantastic, ever so loyal and got the job done. I couldn't praise him enough. Thanks
    William Doesman
    DoorsWindows
    26 Jun 2019

    I would like to say how please we are with our new...

    I would like to say how please we are with our new windows and porch. The fitters, Liam and Jack, completed the installation in a very timely manner and were courteus, polite and hard working. The work area was kept tidy at all times and the fitters left no mess or trace when they left. I would be grateful of you could please pass on our thanks to Liam and Jack for their professional attitude and workmanship. Your sincerely, Heidi and Richard Steel
    Heidi and Richard Steel
    DoorsWindows
    08 May 2019

    We would like to place on record how pleased we...

    We would like to place on record how pleased we are with our new front door. The whole process from Sales Representative, Surveyor to Fitters went very smoothly. We would like to say how impressed wee were with the professional manner in which the fitters carried out their job. They arrived on time and ensured we were happy with the procedure they would undertake. The end product was enhanced by their workmanship, so please pass on our thanks to them. Yours faithfully
    Mr & Mrs TR Hughes
    DoorsWindows
    04 Feb 2019

    Thank you all at County for the wonderful...

    Thank you all at County for the wonderful completion of our orangery. It was quite a project but it was completed just as we had wanted from the that first visit to your Heathfield showroom. A special thanks to John for overseeing the work and to many great chaps we have had the pleasure to meet...Kev, Steve, Graham, James, Jason and Jack and Richard to name a few. Nothing was too much trouble…a great team and a credit to your company.
    Geri Downer
    ConservatoryOrangery
    31 Jan 2019

    I am writing to thank you for the installation of...

    I am writing to thank you for the installation of our fire replacement windows. They were completed over two days, 22nd and 23rd January. We had used your company previously for the rest of our windows over 8 years ago which still look good. I wanted to specifically thank and mention Kevin and Ryan. They were very helpful especially in choosing the edges for the windows giving me advice and options. They kept me informed and involved in decisions that needed to be made. They were polite and cheerful and did exactly what they promised. I was very impressed by the high standard of craftmanship and they left everything clean and tidy. When I unfortunately disturbed some sealant they made it good when they returned the next day. The result is a very satisfied customer; grateful for their excellent standard of work with fantastic customer service. The new windows are warm, bright and fit well with our existing ones. We shall certainly recommend you to others and once again thank you.
    Mrs Samantha Green
    DoorsWindows
    14 Jan 2019

    Many thanks to all at County Windows for all the...

    Many thanks to all at County Windows for all the great work.
    Greg Adams
    DoorsWindows
    01 Jan 2019

    Thanks for the work. I am very impressed with the...

    Thanks for the work. I am very impressed with the amount of works that have been completed. You have done exactly what was promised.. Please make sure that Thor, Jack and Maggot receive appropriate thanks for their works and efforts.
    Mrs Sedgemore
    DoorsWindows
    04 Nov 2018

    Please pass on our thanks to Kevin and Ryan who...

    Please pass on our thanks to Kevin and Ryan who fitted our new front door today. They have done an excellent job and were very neat and tidy in their work. They were very respectful and worked through the day without a break to complete in time.
    Sally Aghard and Ken Holmes
    DoorsWindows